KitchenAid KCM5912SX Cold Brew Coffee Maker 38 Ounce Brushed Stainless Steel

what our customer say this product:

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1. Jason Lelek Verified Buyer – 7 March 2024

   Works great until it started leaking after only a month of use. Now I can’t return it and have to go through KitchenAid.

   

2. Rodrigo Verified Buyer – 2 April 2024

   Es muy cara pero de excelente calidad y cumple su función.
   

3. AMH Verified Buyer – 23 April 2024

   Unfortunately, as much as I loved this cold brew maker, add me to the list of people who had issues with it leaking. I got it for Christmas and have only used it about 5 times. Very disappointed.

   

4. Amy K Verified Buyer – 9 June 2024

   This is awesome. It makes iced coffee just as good as if not better than anywhere you can buy it. Nice size for the fridge and easy to use and clean. Worth it!

   

5. Amber Mayfield Verified Buyer – 17 July 2024

   I was so excited to get this. I love cold brew. Unfortunately it is leaking all over my fridge from the bottom of the device. What a waste of the coffee I bought. I even threw away the packaging it came in. I am waiting a response from coffeemakers.us.com.

   

6. G. Lee Verified Buyer – 7 August 2024

   Unboxed for the first time and found rust in the nozzle. Good thing I caught it before actually using it and risk ingesting harmful materials. Hopefully the second one around will be okay.

   

7. RP Verified Buyer – 2 September 2024

   I love my cold brew coffee and thanks to coffeemakers.us.com and Kitchenaid for offering this product in India. Perfect solution for cold coffee needs.
   

8. Joshua Martin Verified Buyer – 5 September 2024

   They send the product with the Nut(Wrench) on the bottom of vessel screwed entirely too tightly onto the Coffee Drain that sits in the middle of the vessel. This causes the rubber seal/washer to get torqued and cause a gap for a leak….. make sure everything is dry… then hold Coffee Drain with pressure (very difficult if seal has been removed and will need lots of forearm strength) while twisting Nut(Wrench) to let left. Replace parts and ensure rubber washer forms complete seal and tighten back barely past finger tight to avoid torquing/warping seal. NO MORE LEAKS! Product is great minus this absolute PAIN.

   

9. Altered.Angler Verified Buyer – 5 September 2024

   I absolutely love this cold brew coffee maker! I got this as a gift after my father started making his own cold brew and loved it and knew I would as well. He was correct! I am able to make a cold cup of coffee on my way out the door to work that taste absolutely amazing at a fraction of the cost you would spend going to a fancy coffee shop. I used to make a cup of hot coffee and set in the freezer then pour over ice, it was never all that great but it was cold and caffeinated so it worked. But this is an absolute life changer!

   

10. Xiomara Dickson Verified Buyer – 25 September 2024

    I’m very disappointed in this KitchenAid product. For the price you pay, it should not leak! I was so excited to get this. Now I’ll be returning it. I’ll stick with a cheaper non leaking one.

    

11. JC Verified Buyer – 1 October 2024

    Update… Recived a new one and it works and perfect. If you like cold coffee this is the perfect way to make a ready to ude concentrate! Sadly I wanted this to be a slam dunk. As you can see by the photo Houston we have a problem. The spout dripped on to the bottom of my fridge so I put it in a tray hoping it would not continue. Well as you can see 12hrs later almost all of my expensive Hawaiian coffee gone. I am getting a new one sent and will update my stars and review when we receive it.

    

12. Optic1 Verified Buyer – 12 October 2024

    Why do we buy a new Item and good companies send their crap. The box has windows cut in the top and bottom. The printing is even pealed at the top where it was opened. Why send this stuff. Just a waste of time and money. What is it? Refurbed Returned Fell off the back of a truck. The shipping department’s of these companies need to clean out the lax workers who could careless. Kitchen Aid usually has good products but then this CRAP slips through Thanks

    

13. rovingie Verified Buyer – 28 October 2024

    After two times making coffee, I noticed the lid makes a green color ooze and it leaks on the coffee. Not sure what it is, but it made me returned it right away as I do not want to drink what ever that is. Also it has California Prop 65 warming, which is an automatic no.

    

14. Bobbie Wilson Verified Buyer – 16 November 2024

    I love my Kitchenaid cold brewer! I enjoy just opening the fridge and pouring out my concentrated coffee and making a cold iced coffee. Makes enough for 2 weeks and flavor is wonderful, not bitter like hot brewed coffee. Have a Krups with carafe, a Keurig but only use this cold brewer. It is very well built, easy to clean and makes great tasting coffee hot or cold with no bitterness!

    

15. Fred Z. Verified Buyer – 20 November 2024

    I was excited to check the product I’ve received, but the lid is complete broke, not usable at all. I asked for a replacement and will update here if it is still broke.

    

16. Clarice Faye Maralit Verified Buyer – 5 December 2024

    I took the risk of buying this product after reading that there were a lot of leaking problems. But I’m glad that mine works fine. And the coffee? Best thing I’ve brewed so far! No regrets in buying

    

17. STEVE A. Verified Buyer – 21 December 2024

    Was a bit hesitant on how this was going to work out, but after just 1 brew, I can ho honestly say I really like this unit. I was looking for a larger unit that could handle a houseful of friends for the weekend. And the fact that this can brew close to 38 ounces of concentrate was a big selling point. I like my coffee bold and strong , so a mix of 4oz concentrate and 4oz of water over ice with a splash of half and half is now my summertime go to. Great flavor. It fits great in the fridge and the spigot is a great feature. After brewing I stored in a glass quart milk bottle. If it holds up, that’ll be icing on the cake

    

18. Emily Verified Buyer – 27 December 2024

    This has been perfect for my family! We love cold brew but wanted a more cost-effective option. I prepare the cold brew at night, and by morning, the concentrate is ready to mix with water. It’s incredibly easy to clean, and I love that it’s completely plastic-free, made of glass and stainless steel. While the spout pours a bit slower than I’d prefer, the overall system is fantastic!

    

19. Beck Verified Buyer – 4 January 2025

    This thing has allowed me to stop putting sugar in my coffee. Cold brew is just so much less bitter. Just a little milk and it’s ready to go! The only thing is I’m confused by people mentioning how much it needs to be diluted, it’s very pleasant as is

    

20. Racheal Verified Buyer – 6 January 2025

    I live in Seattle and the coffee at Starbucks is getting to be too expensive. I had been researching the easiest way for me to do this at home. The reviews on the kitchen aid seemed to be the best. I got this at Christmas and have been using it regularly. It took me a couple tries to perfect the concentrate. I went through a batch quicker since I didn’t use enough coffee. I may just like my coffee stronger. My current batch is decaf. I wanted some coffee in the late afternoon without the caffeine. I’m sipping on it now and I love it. This is very easy to clean and use. This cold brew maker is great!

    

21. WhistleBerry Lane Homestead Verified Buyer – 15 January 2025

    This is brilliant. The most amazing cold brew system. The mesh is so fine and easy to take care of. It’s sturdy, handles well, and looks great in any fridge. My only complaint is the faucet spot is a tad slow. Be sure to purchase a coarse blend for your coffee. I prefer these two types.

    

22. Wendy H Verified Buyer – 21 January 2025

    Fits perfectly in the refrigerator. Absolutely love this, I can make my very own Colada Shop cold brew here at home, and it taste exactly the same, love it!!♥️ Oh….and it’s so cute!🤗

    

23. LHC_Tech Verified Buyer – 21 January 2025

    Excellent product…. smooth velvet-like cold brew. Full bodied taste minus the bitterness of a hot brew. One more reason to brew at home! No leaks. Easy to use. Easy to clean.

    

24. Rachel N. Verified Buyer – 27 January 2025

    Update: There’s a nozzle in the bottom that can loosen over time. You just have to tighten it and you’re good. Been about a year since I last tightened the nozzle and no leaks. 10/10 After two months of use, the carafe started leaking all over my fridge. Very disappointing since the coffee this system makes is very good. Hoping customer service can make this right So I can update this review in the future

    

25. Kindle Customer Verified Buyer – 27 January 2025

    It constantly leaks. I put it on the counter top with just water and 20 minutes later there is a puddle about 4 inches wide (imagine that on your refrigerator shelf overnight). Otherwise, it does make a good cold brew concentrate. Easy to clean.

    

26. WT Verified Buyer – 7 February 2025

    This coffee maker leaks coffee everywhere because KitchenAid engineers chose a fancy, but less reliable design for the spigot. Instead of opting for a fool-proof, tried and true pull lever or push button design, they opted for a turn style spigot which drips and leaks everywhere, everytime. It leaked brand new out of the box! When I contacted KitchenAid support asked me if I cleaned it and put it back together repeatedly. All I did was gently rinse it out with a mild soap and warm water–as you should do with any new product you want to use in your kitchen! I ended up wasting over an hour of my time waiting for a rep, arguing with them and then waiting for them to put in an order for a part that would not solve the problem. KitchenAid support refused to send me a new spigot and instead made me wait for a useless, back ordered rubber seal, which did not solve the problem. By the time it came, my warranty period was expired and they had the gall to send me a bill for extended warranty support for $69.95–while my coffee maker still leaked after their refusal to properly fix it. Please reference the attached photo to see for yourself that this coffee maker will leak all over your fridge and counter if you buy one! >:-[ Don’t buy this product unless you want to start your morning with coffee all over your fridge or kitchen floor. Don’t take my word for it, check out the other reviewers who’s uploaded photos of the same problem.

    

27. NBum Verified Buyer – 25 February 2025

    Bought this the beginning of May. The first 2 times we used it, it worked great. The last 2 times I have made coffee it has leaked so bad I have to leave it in the fridge on top of a towel IN a bowl. It makes great coffee, but for the price it should not be leaking like it is.

    

28. Mille H Verified Buyer – 2 March 2025

    So sad this leaked as other reviewers said. I was hoping we’d get lucky! I should have put down a towel underneath it in my fridge the first night of brewing. The coffee was really so good done this way! But the spigot was just not designed or made well. We tried working with KitchenAid to fix the issue without having to return the whole thing but their suggestions did not help stop the spigot from leaking. We used it for a couple of batches before giving up on it and deciding to return. Ended up going with a filter you can put into a mason jar. It definitely doesn’t brew as well as this KitchenAid can but it won’t leak all over our fridge. We had to take everything out and it even leaked into the bottom freezer x.x it was no fun to clean up. So…sadly, it won’t work for us. We would have gladly shelled out extra for a spigot that wouldn’t fail 😪

    

29. Japanese Chin lover Verified Buyer – 2 March 2025

    I am going to assume any buyer will brew the coffee he or she likes, like I did. I am happy to say the coffee turned out great. If you buy the 28 oz unit, check the owner’s manual for the amounts of coffee and water to use. The manual sent to me included only amounts for the 38 oz unit. I did a little math and found one should use only 60 per cent of the beans and water listed for the 28 oz unit. This worked perfectly. I registered my product purchase today on KitchenAid.com and was able to download an updated manual. This new manual called for an additional 50 gms of coffee over what I used. The 200 gms of coffee I used with the lesser amount of water was perfect as far as how full the container was.
    

30. Erin Chamberlain Verified Buyer – 3 March 2025

    Super easy to use and even easier to clean. Only dislike is that the instructions are unnecessarily difficult to follow lol But once I figured out the correct amount to use when brewing, it was easy enough. Definitely worth it. I was hesitant over the price, BUT it’s extremely good quality. Thick glass, easy to wash, and looks great in the fridge. Easy to quickly fill a cup in the go with the spout on the front. This is one purchase that I am extremely happy with and glad I spent the money to get a good quality one.

    

31. Johnny Whitechapel Verified Buyer – 5 March 2025

    I bought this for its design, I looked at various other jugs and things but this seemed to be the best thought out. First thing I noticed is it’s really well made and heavy. Great coffee too and slides regards fht into the fridge

    

32. Hanover Dad Verified Buyer – 5 March 2025

    I’m adding this review to try and help those that are having problems with it leaking. The issue is that you have grounds stuck in the spout. The item is completely disassemble able. Take off the bottom cover and unscrew the bottom. Remove the tube and wash all parts. It’s nice because you can completely disassemble it and sanitize everything. Just be careful not to lose the small black gasket. I have been using this every week for well over a year. I didnt purchase on coffeemakers.us.com but received it as a gift. Yes I had it start to leak on me once but after I realized you could disassemble it it was much easier to clean. And never leaks. If you are having at lot of leaking problems you may be using to fine of a grind. I have used many cheapo brew pots but this is the one to get! Very nice large grounds strainer and open top so you dont have to slow drip your water in or make a mess. Hope this helps!

    

33. Yuppie Bachelor Verified Buyer – 6 March 2025

    Although it’s beautiful, this product has been a problem since day one. After leaving this in my fridge I arrived home to see my entire fridge covered in cold brew. Despite turning the spigot to the side this thing leaks consistently. My $20 mason jar cold brew maker totally outperforms this.

    

34. categ3893 Verified Buyer – 7 March 2025

    Love it. I went from daily Starbucks visits to this and I’m obsessed. The concentrate only lasts me (one person household) a week. I don’t know my ratio to concentrate coffee vs cream vs water but I do love a strong cup. I grind Starbucks whole beans coarsely, use distilled water, leave in fridge 24 Hours, then give my bougainvillea the used grounds. It’s nice to have a QUICK and DELICOUS cup of coffee in the morning. Quality is top notch. The glass dispenser is heavy but compact enough to make it unobtrusive in your fridge. I’d buy again and again.

    

35. Tom Berkholtz Verified Buyer – 8 March 2025

    I lost my stainless steel filter, Can someone help me get a new one?

    

36. Alexandra Verified Buyer – 8 March 2025

    We just purchased this product, it was fantastic for the first 30 min after the brew, then it leaked all over our fridge. Awesome. Checking the reviews a little more thoroughly we discovered a trend of these with a same issue. The coffee was great before the leak do 5 stars if you get one that works.
    

37. Anonymous Verified Buyer – 9 March 2025

    Was so excited to try this out, used my last coffee grounds and as soon as I filled with water the spicket (definitely in the off position) started leaking. Filled up a glass in 20 minutes. Extremely disappointed.

    

38. Tyler Meldrum Verified Buyer – 1 April 2025

    I got this to replace my wife’s OXO cold brew maker. I find this one very easy to clean, fits in the fridge, and has easy ratios. Feels like it is good quality. She is very happy with it.
    

39. Matt Montoya Verified Buyer – 2 April 2025

    I purchased this grinder (Mr. Coffee 12 Cup Electric Coffee Grinder) , buy my grounds at Costco and I’m loving this thing. I then purchased bottles. I use these labels (https://www.coffeemakers.us.com.com/gp/product/B07Z3VN9KS/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1) and the marker to keep track of when I brewed the coffee that is in it and when I last brewed what is in the brewer. The fact that I can just erase the last date and write in a new one without having to put on a new label is EXACTLY what I wanted and this does the job perfectly. I love the brewer but suggest you get the 4 year warranty, it is glass and mistakes can happen. 🙂 Happy Brewing.

    

40. Kimberly Verified Buyer – 2 April 2025

    Love this!!! Easy to set up and use. After the pic I put it in the fridge. Fits nicely. I wish coffeemakers.us.com sold the stand that is pictured with this. I found the stand on the kitchen aid site for $20.

    

41. JJSI Verified Buyer – 8 April 2025

    Beaware the filter is not as amazing as i thought it would be. I was super excited to get this cold brew gadget. My husband and I are coffee fanatics, we buy whole coffee beans and grind daily. We have a ninja coffee maker that helps us make perfectly good ice coffee, but I miss cold brew. So i bought this since it was on sale for $69!! And I was quite disappointed that the filter didnt catch all the grounds. I thought perhaps the sprout will catch the rest, but no it did not!!! I had to end up pouring the whole batch of ice coffee into a milk bag strainer. I love the whole concept of this, but it did not do a good job filtering out the coffee grounds!

    

42. peace10 Verified Buyer – 8 April 2025

    今まで使っていた水出しコーヒー用のガラス製の容器では、水がコーヒー粉に完全に浸透せず、粉の無駄遣い&味も薄かった。
    この製品に変えてからはそれが解消された。
    ただ非常に濃いコーヒーができるので、ある程度、水で割る必要はある。牛乳で割っても良い。焼酎でも良いかも。
    手入れは簡単で道具は要らず、軽く分解して水洗い、そして台所洗剤とスポンジで洗う。あとは水滴を拭いて乾かすだけである。
    水出しコーヒーを作りたい方は、これをおすすめする。
    

43. Tanner Trombley Verified Buyer – 9 April 2025

    I just drank my first cold brew when I noticed a green oil leaking out of the lid. When I shook the lid it was fully filled with this green oil which smelled like machine oil. I drilled a hole in the top to release the oil and I got at least 2 tablespoons of oil out of the lid handle. Not really sure how this could happen and hope this oil doesn’t mess up my stomach.