Cuisinart 12-Cup Coffee Maker with Thermal Coffee Carafe- Stainless Steel

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1. Sebastien Richard Verified Buyer – 8 March 2024

   I really like the quality of this product. The carafe is stainless. However, the inside of the big machine that holds the water is not stainless, it’s in plastic Bpa Free. The carafe keeps the coffee hot and easy to pour in mugs but not the easiest to pour into the coffee machine. You have to pour slowly. You can clean all the parts easily. The other tricky thing is that the carafe lid must screw in, so you turn it several times until it’s tight …instead of just popping the lid on like most models. That can be annoying at first when you’re not use to it but on the upside, your coffee will never spill because the lid is closed tight shut and will stay that way. Overall, great quality!!!
   

2. Rainy Verified Buyer – 20 May 2024

   (This machine is Stainless on the outside, but black plastic on the inside unfortunately.) Everything has gotten so expensive, I have been finding ways to reduce our expenses. With this coffee maker, we only need to use half the ground coffee our old machine used, and with the Bold option, we actually get MORE flavor than before. we also love the option of stealing a cup while the coffee is brewing, but dont expect that cup to be very hot if you steal it too early in the process. The coffee is hotter when the brewing cycle completes, at which time it chimes Complete. This machine makes truly delicious coffee if you allow for its quirks, but if you overfill the cone with coffee grounds, its just one big mess. This is my second machine of this model….so, my advice, Get rid of the reusable filter. It does not hold enough ground coffee to brew anything other than a cup of water. We Use a large Bunn paper filter. It holds a lot of coffee. Leave about an inch of space or more from the top to keep the brew cycle from overflowing. If you like a good strong brew, always select the Bold option and dont make more than 8 cups at a time. We tried a pot without Bold on, and it was just water. no flavor. The programmable feature is so easy to use, I didnt even need the instructions.. Set the clock. Then program the time you would like the coffee to be ready. It is a wonderful feature. And the best thing about this fantastic carafe is that the coffee stays fresh and hot for hours if you leave the carafe in the machine. The carafe is well built. You dont even have to turn the lid to pour a cup, but I pour the first cup over the sink. Its drippy if you pour soon after brewing. And we love being able to steal a cup mid-brew. We always rinse the lid, carafe and black cone after use, to keep them clear of grounds. It is a lot of work, and I will not buy another one when this one dies…too much mess and maintenance. Important Note: We used Seattles Best in our old coffee maker for four years. But it had no flavor in this machine. Then I remembered we always have to change coffees when we change coffee makers. The best coffee We have found so far for this machine is Starbucks medium or blonde roasts. Target almost always seems to have coffee on sale. We found Starbucks on sale there and stocked up. More than once a week we use a clean moist cloth to wipe out the cone base. It tends to collect grounds, especially if the filter is too full. Special Note: Soon after we bought this machine, my husband awoke one morning, and while still half asleep, stole a cup of coffee while it was brewing. In his groggy state, he neglected to return the pot to the machine, so hot coffee ran down the white cabinet, over the white drawers, down the white baseboard of our freshly painted, just completed kitchen. The entire front of all of it is now stained brown from coffee. 😵‍💫

   

3. Charles H. Massey Jr. Verified Buyer – 26 May 2024

   The taste of the coffee is very good. The coffee stays reasonably hot for several hours., but I would not buy this maker again. It is difficult to fill the reservoir without making a mess. At times it does not pour neatly. The resting plate has rusted badly. At this time I’m planning to buy a different coffee maker.

   

4. Darley Verified Buyer – 27 May 2024

   This is my 4th purchase of this coffee maker over the past 30 years. It is easy to use and I especially appreciate that the thermal carafe keeps my wonderful morning coffee hot and that it never ends up burned because it doesn’t sit on a hot plate all morning – I make my coffee at 7 a.m. and it is still a great temp three+ hours later! On gym days, I program it so that my coffee is made right before I get home and all I have to do is pour and enjoy after a heard workout! A special bonus is that it looks great on my counter top.

   

5. Ned No D Verified Buyer – 29 May 2024

   Terrible machine. At first I was excited. The thermal carafe does keep the coffee warm all day. It *does* brew a nice pot of coffee… It floods constantly. If the basket isn’t in exactly the right place, **precisely** in the right place, it will flood your countertops. This happens once a week, and apparently there is no failsafe for this. If it’s off by 1mm? Coffee flooding your countertops. I actually am very mad about this machine. It is so expensive for what is basically junk. I have made coffee in so many different types of machines, and this one is the absolute worst. The carafe is also terribly designed. It pours painfully slow and at a ridiculous angle, and even then you cannot even pour out the last of it without taking off the lid and flipping the pot upside down. Never have I resented a coffee machine, but here I am.

   

6. Veronica B Verified Buyer – 17 July 2024

   Well it arrived today. This unit is replacing a Keurig K-Cup machine we have had for many years. It was packaged well by coffeemakers.us.com. It was double boxed by Cuisinart (Colorful retail box inside of a brown storage box). Needless to say it arrived without damage. Make sure you follow the “Before Brewing Your First Pot of Coffee” instructions which basically tell you to pre-soak the included water filter for 15 min in cold water then insert and run one pot of water through the entire machine to remove any factory dust from the manufacturing process. The water came out at 171 degrees (see photo) which is pretty hot and the “rain showerhead” type water dispenser spout thoroughly soaked our freshly ground coffee in the #4 cone shaped paper filter even though it comes with a gold cone shaped metal filter. Measurements: The machine shows 12 cups Max. on the water level indicator window. I put exactly 12 cups of water and measured the water in the pot which was exactly 8 cups using a measuring cup. Measurements: The “1-4 Cup Button”. Do not think that if you fill the reservoir with 12 cups of water and you hit the “1-4 Cup Button” that it will only make 4 cups of coffee leaving you a balance of water in the reservoir, it does not. While the manual does not fully explains this feature, I can only imagine that it somehow controls the application of the water to the coffee grounds. Measurements: You need to figure out how much water to add based on how many cups you will need based on the size coffee mugs you use. My wife and I use our favorite cups which are different sizes so I had to figure out how much water to use for her 3 “fills” of coffee and my 1 fill. Not hard, just took some time and now we know exactly the amount of water to show on the level indicator before we brew. Last point: While researching which replacement coffee maker to get, I read about the complaints by some about the residual amount of liquid left in the carafe after practically turning it upside down (see photo), about a quarter cup. A couple of shakes (with the lid secured) and it all comes out. Some possible room for carafe design improvements here. All-in-all it makes a great hot cup of coffee.

   

7. Timothy Pulcifer Verified Buyer – 15 September 2024

   I read reviews on coffee machines and we selected this Cuisinart DCC-1850 with thermal carafe (don’t have to worry about breaking a glass decanter, & the thermal carafe is heavy duty & keeps the coffee hot!). The 1-4 cup feature is nice as we don’t need to brew a full pot usually. But it’s nice to have the 12-cup option when we have family or friends over. Machine is easy to use, just run it thru a cycle of water before you start brewing coffee. Comes with Gold tone filter & a couple paper filters if you prefer that. Also comes with a charcoal water filter (1), so if you are using tap water and you live in Flint Michigan or L A., you will need to buy more charcoal filters. We use bottled water so no need to use the charcoal filter. You can program this coffee maker to brew at a certain time, and it also has a BOLD button if you like stronger tasting coffee. So if you want a well-made, dependable machine (3 year warranty) that is simple to use, & reasonably priced, look no further!

   

8. Allie Galeano Verified Buyer – 13 October 2024

   The coffee maker is beautiful in my kitchen. The size is great. Easy to use. Every morning, I put water and ground coffee and once the Brew button is pushed, my whole house smells amazingly good. It brews coffee quickly and remains super hot. The coffee tastes amazing even after hours of brewing. It tastes like a fresh cup of coffee each time. The material holds heat and durability is awesome. Always looking forward to brewing coffee every day.

   

9. mike Verified Buyer – 15 October 2024

   I can’t believe this coffeemaker is as highly reviewed as it is. First of all, the stainless steel carafe is impossible to pour because of the border at the top that goes in about an inch all the way around. When full, you have to tilt it 90 degrees just to get a slow trickle. When it’s almost empty it is literally impossible to get the rest out without coffee spilling out the sides of the lid, so if you want to avoid spilling and wiping up every time the only option is to pour every cup over the sink, unless you’re fine wasting half a cup of coffee every day, and even then you’ll still need to pour it out before you brew the next pot. I know the reason for this is to keep the coffee hot, and this isn’t unique to Cuisinart. All stainless steel carafes seem to have this design. I just don’t know why most people seem to think this is ok. Another issue is the steam. Of course all coffeemakers need a way to allow steam to escape, but the steam is particularly strong with this one. The 3 holes at the rear top allow a strong layer of steam to hit the bottom of your kitchen cabinet doors even if you have the coffeemaker pulled out to the edge of the counter, and it’s not a light steam. Even after just one use there was a clear film that you can’t remove with a wet cloth. It’s only visible in certain light and at this point is something I can deal with, but I certainly don’t want to keep exposing my cabinets to this steam. Cheaper coffeemakers I’ve had have the steam holes on the side, or they just aren’t as powerful and so the steam is not as thick. Unlike the pouring issue, this issue can at least be solved by having the coffeemaker somewhere outside the range of cabinets, such as on a cart, so that the steam has more room to dissipate. The third issue is that it is pretty much impossible for condensation not to drip out of the holes in the back and down the coffeemaker when you open the lid after brewing a pot. Not a huge issue but again, for a supposedly quality coffeemaker, having to wipe up water dripping out the back after every single use is not something you should have to do. I bought this coffeemaker thinking it would be an improvement and make my coffeemaking routine easier, not more difficult, than the cheap one I’ve been using for the past 10-15 years. Of course I didn’t start using this coffeemaker until about a month after I purchased it, so by the time I realized all its flaws the return policy had passed, so now I’m out 90 dollars and have a completely useless hunk of stainless steel and plastic. It certainly looks cool, and the functionality is exactly what I was looking for. It just amazes me that supposedly reputable companies like Cuisinart can build products like this with such clear shortcomings. Did they not test it out themselves? Did they really think it’s ok to have a carafe that only pours a slow trickle when full, and CAN’T pour out all the coffee without having to turn it completely upside down and spilling? And how is it that people are ok with this? Oh well I guess my standards are just unreasonably high. I’m just so sad that this is where we’re at as a civilization. Every time I look at the coffeemaker I’m reminded of all the time spent researching to find the right one, the excitement of finally opening the box, and then the slow realization that I’d have to do it all over again after discovering one ridiculous design oversight after another. It’s still sitting on my counter because I haven’t had the time or energy to look for another one, but when I do, I’m pretty sure one of the cheaper models with the glass carafe will be the way to go.

   

10. GH Verified Buyer – 2 November 2024

    I ordered this for a housewarming gift. Was very disappointed that the shipper sent it out in a torn-up box. It was not damaged in transit but sent that way. The torn pieces were not in the box. We decided to give it with no box. We had no time to return. We do however love the coffee maker. We have almost the same one and it’s great.

    

11. Southwest Lady Verified Buyer – 29 November 2024

    This is a mixed review for me. I like the actual coffeemaker, but I am quite unhappy with the carafe. I like thermal carafes and my former one was hard to clean, I could barely get my hand inside it, so when I saw this one which was much wider I thought it would be easier to clean. In all the pictures it looks like a wide top, however, the actual opening is only 2-6/16” across! I can’t get my hand inside this one. The top collar is designed such that it’s even difficult to get the last 1/2 cup of coffee out of it. In addition, to keep spattering down when pouring coffee it must be held at a certain angle. Whoever designed this carafe did not test pouring from it or cleaning it. I expected better from Cuisinart. The carafe does keep coffee piping hot even 3 hours later, it’s attractive, and the handle is comfortable. That’s all I can say good about the carafe. The coffeemaker unit I am pretty pleased with overall. Setting the time is easy but the directions never mention AM or PM. When I initially set the time it read simply 7:05 for example. It was not until nighttime that I noticed the readout now said 7:05 PM. So if you’re setting the clock time or auto brew time and it’s evening, you need to cycle through the time setting until you see PM, otherwise, your auto brew will not operate the next morning. The base unit is attractive, the water fill & fill window are great, and the brew basket is easy to remove and rinse. I like that the “ready tone” can be turned off though it is not overly loud or long with the tone. I can set brew strength to my liking and it makes delicious coffee. Basically, I love the coffeemaker itself, it’s just the carafe should not only have been better described & photographed, but it should also have been much better designed.

    

12. Diana Laura Alvarez Verified Buyer – 8 December 2024

    Mantiene el café bastante tiempo caliente. He hecho café para un comida, y aún al siguiente día se mantiene tibio. Fue una muy buen compra. L recomiendo mucho.
    

13. Kai Verified Buyer – 16 January 2025

    So, after lots of research against the very few other insulated carafe models out there, this is the only decent option. Been using this coffee pot for two years, and it makes coffee, and keeps it hot. It does have a major atrocious design flaw. The poor spout on this pot DOES NOT POUR. It is amazing. I have to pour cups of coffee while holding the cup over the sink otherwise you get a steady dribble of coffee that runs down the front of the pot and pours all over the floor, counter, table, feet, pets, children, books, you name it. And no, the coffee pot does not leak, several friends with the same pot, all have the same frustration. If you can pour coffee at the slowest possible dribble, this can sometimes be avoided if the pot is only half full. This one coffee pot single handedly has caused more people to cause more coffee stains on more things than every other coffee maker in history combined (scientific data confirms this!). It is amazing that the basic design of a pour spout, something that has been created for thousands of years, has so effectively eluded the Cuisinart engineers! I have seen handmade pottery teapots made by seven year old children that could pour liquid more effectively than this coffee pot! So that being said, know what you are in for, don’t spill all over yourself on your way to work, or ruin that book you’re reading. Otherwise it’s a coffee pot that works as intended, but I would gladly pay twice as much for a unit infused with the ancient, and apparently elusive, pour spout technology!

    

14. Kim Heikkinen Verified Buyer – 21 January 2025

    Bottom very rusty after 2 yrs. We overfilled water one time, after that we were very careful not to overfill. Also thermal carafe very difficult to keep the inside clean, cannot get hand inside to scrub. Disappointed, we’ve had Cuisinart for many years. We purchased a different brand this time.

    

15. Gabriella Verified Buyer – 24 January 2025

    March 2025 – we noticed some water near the base of the coffee maker but no one had spilled anything near the machine. We lifted up the coffee maker and found a small puddle of water beneath the unit and a large rusty stain on the counter. When I turned over the machine I saw that there is a metal plate underneath that had completely rusted. I think water was somehow leaking out of the bottom of the machine and sitting under where the pot sits. Since we weren’t aware of the leak, it eventually rusted out the metal plate. What a mess!!! And now we will somehow have to remove that rust stain on our counter!!! We bought this in May of 2023 and use it almost daily. Just a couple of smaller things that aren’t ideal. 1. The coffee doesn’t stay super hot through the couple of hours we are drinking it. There isn’t a full seal on the pot because the top where the coffee drips through seems to allow the coffee to cool down. 2. In order to pour the last couple of cups from the pot you practically have to turn it upside down which makes pouring it messy since you can’t quite see the cup in reference to the spout. 3. Lots of steam comes out the back of the machine so we moved it from under the kitchen cabinets to it’s own shelf. I was worried over time that the steam could impact the cabinet finish.

    

16. Ellen Verified Buyer – 24 February 2025

    As someone who owned and loved an earlier version of the thermal pot coffee maker by Cuisinart, I had high hopes. Unfortunately, six months in and I’ve discovered that this doesn’t compare. While the coffee tastes great and the addition of a water filter is helpful, they are not great enough to outweigh the negatives: 1) The paint on the resting plate chips and rust forms making a mess; 2) the resting plate is hot to the touch after brewing and the thermal carafe does not retain its heat as well as older model; 3) there is a mess to clean off the counter after filling maker with water and after dispensing coffee. Some here have said you need to pour slower. It is true that with some mindfulness you can minimize the splatter, but not eliminate it. On the other hand, do you really want to slowly and mindfully manage your daily coffee? If you pour the ordinary way, you will get a mess. Every. Single. Time. On the plus side, Cuisinart has stood by it’s product and is sending me a replacement. I asked if I could get a discount on a different one as this one is a dud on many levels, but no, warranty covers only replacement. Think twice and buy once — and not this one. Edit: Added another star because I was able to exchange this for a replacement through Cuisinart with truly no hassle at all. Also, the new carafe does NOT sputter and splash it’s contents when pouring! So there must be some variation in production lots that account for the splash factor. Hopefully the rust issue is lot specific as well! Time will tell. Second Update: second coffee maker is now rusted and dripping as well (gasket??). I’m not going to bother exchanging this one. I will just buy a non-Cuisinart next time.

    

17. Kim V Verified Buyer – 28 February 2025

    We have an older version of this in our RV. It is hard to fill like this one, but quiet and works well. This new one is awful and scary. It is so loud with a popping noise when it brews, it woke me upon a panic the first morning at 3:30am. The machine is super messy. It’s impossible to get the water filled without spilling as the input area is small and next to the lid. You already forced to use a separate container, not the carafe to do this. After it’s done brewing, the entire unit is wet. The top of the coffee carafe, the inside of the brew area, the back of the unit where steam comes out, etc. I have been wiping the entire thing and my counter off every day. Additionally, it’s dangerous! Don’t open it within 5 min of it being brewed. I almost burnt my face off the first day when I went to take the grounds basket out to dump it. It blows a HUGE amount of steam out when you open the lid. Lastly, it heats the coffee to 170 degrees. While this is nice to keep coffee hot all day, my husband burned his mouth the first day, not knowing it would be this way. Save your money. Not worth it. Going back to coffeemakers.us.com. *Update, just over a year from buying. We kept this thing, and the bottom plate where the carafe sits got rusty. I have no idea why! Two strikes, I won’t be buying again. 🙄🤦‍♀️

    

18. Alma Padilla Verified Buyer – 2 March 2025

    Me encanto su diseño y fácil uso, fácil de limpiar y rápida preparación de café, lo más padre es que se programa y el café se mantiene calientito gracias a su jarra de térmica
    

19. JackSan Verified Buyer – 3 March 2025

    The Cuisinart DCC-3400P1 coffee maker has the basics of what I need in a drip brewer. Clean lines, attractive black & stainless design, 12-cup capacity, portable carafe that keeps coffee hot and doesn’t break on stone surfaces. However, the design has two downsides (or flaws) that should be considered before purchasing. The first you’ll notice is that the reservoir is clumsy to access. You have to lift the lid (which only flips back to a 45 degree angle). This means it doesn’t fit under most above-counter cabinets while filling. Next, the narrow reservoir opening is in the back which makes it difficult to use the large carafe to fill it. It bumps up against the reservoir lid. The carafe is sturdy and keeps the brew hot, but the small opening in the pot makes it difficult to clean and restricts the pour. I consistently have about a cup of coffee at the bottom of the pot because you have to turn the thing upside down to get all the liquid out. It’s wasteful at best. The reservoir lid should be removable for better access and the opening in the pot should be a tad larger for cleaning and pouring ease. We’ve had this brewer for only about a week now. The first one was delivered damaged, but the replacement was easy and quick. So far, we like the coffee’s taste, the length of time it stays hot, and the sturdy pot. We use a narrow-topped pitcher to fill the reservoir and bought a long-handled brush to clean the pot. We’re making it work, but honestly, it’s a little annoying. UPDATE: Beware. This brewer puts off a lot of steam! I found the bottom of my above-counter cabinet was soaking wet after a brew. The steam also moistened the spices in the cabinet. I now keep the brewer on a placemat to slide it out from under the cabinet when it’s brewing.

    

20. Jamie Bender Verified Buyer – 3 March 2025

    Craft keeps coffe warm for hours!

    

21. Ram Man Verified Buyer – 4 March 2025

    Love this Cuisinart coffee maker. Would only consider a Cuisinart after the experience we’ve had with one which is still working. It is over 15 years old and still going but wanted to try one with a thermos carafe so the coffee doesn’t burn sitting on the hot plate. This thing really holds the heat. Good for at least 2-3 hours depending on how much is left. The only problem is that the filter holder arrived with the loop to remove it from the maker broken off. Note in our old one on the left the loop which is missing on the new in the image on the right. The holder also doesn’t seem to click into place as well and I am always concerned it may not stay down so the liquid coffee can flow into the carafe. The box had been taped as if it had been opened and repacked so wondering if it is a return. Whatever the case would be nice if the seller would send a new filter holder and then everyone could get 5 stars.

    

22. Krissy Verified Buyer – 5 March 2025

    Very nice coffee maker. After decades of owing ones that use a hot plate to keep the coffee warm, this aluminum carafe keeps our coffee warm for hours without burning the coffee into an undrinkable mess! The only reason for 4 stars rather than 5 is the fact that the carafe does not itself have a way to measure the cups of water to be added, and, pouring the coffee into your cup is a bit slow and spatters a bit. Otherwise, it’s the best we have ever owned.

    

23. Mythral Verified Buyer – 6 March 2025

    Place it on a mat to protect your surface and keep an eye on the area around the cord! Luckily we keep our coffee maker on a silicon mat designed to prevent spills from getting to the surface of the furniture. It is also in an open area, at the end of our counter. Luckily I noticed the water gathering under the back, around electrical cord before it became a problem. When making coffee, steam and condensation gather on the inside of the lid. After the coffee is done, when you lift the lid, water trickles down the back of the coffee maker. Now, there is a little ‘lip’ on the back that I presume is supposed to catch and prevent the water from making its way to your counter-top. ahhh no… it just waits until you least expect it then drools its way on down . Basically that little lip just redirects the water along until it dribbles off the lip and down the unit, gathering around the bottom. I used the coffee maker several times before I noticed there was a puddle of water all under the unit, around and under the cord. The first picture is after one use -my opening the lid to remove the old grounds. This is a rather serious design flaw. UPDATE: Down-grading my review to one star! Bought on May 6, 2023 and the water gathering at the back is just ridiculous. The added pictures show how much water gathers when as you open the lid (to prepare the next pot). I’m not talking immediately after the last pot either… I make ONE pot each morning. Next morning, after I get rid of the old grounds and grind fresh beans, I have to pick this *&$&#^ thing up and remove all the water from under it. Update 2: We made it two months before finally deciding it just wasn’t worth the headache. I have gone with buying a replacement (Mr coffee carafe with the removable water container). That’s what we had before and it is just so much better than this thing..

    

24. Designgod Verified Buyer – 8 March 2025

    The model makes good coffee. The only drawback is the discoloring of the white parts. Cannot get the stains off no matter what cleaners are used. They need to use better materials to avoid the discoloration. Meanwhile my 41 year old coffee grinder still works on a daily basis.

    

25. Steven C. Gray Verified Buyer – 11 March 2025

    I like the brief time the Cuisinart takes to brew the coffee and the programming features. I wish the openings to the reservoir were larger in diameter and that the thermal carafe didn’t need to be rinsed with hot water to insure the freshly brewed coffee stays hot.

    

26. DavidsGirl Verified Buyer – 22 March 2025

    Update: The first one I bought lasted about 19 months. The price has increased almost 50% since I bought that one. When it died I tried a few other models that are less expensive. After a day or a week I returned those and ultimately bought another one of these. I’ve had my second one about 11 months now. I will likely never buy anything else. Best coffee I’ve ever been able to make at home. It used to be if you bought something from Cuisinart you could expect to still have it in five years. I wish that was still the case, but if I’m being completely honest I would buy a new one of these every year if I have to. I looked at every model of thermal carafe coffee maker and read a lot of reviews before choosing this one. This is, by far, the hottest coffee I have ever gotten from a home coffee maker. For me, this is a huge selling point. The thermal carafe keeps the coffee hot enough to enjoy without microwaving for at least 4 hours. Even after 6 or 7 hours the coffee is still warm and tasty. Because it does not use a warming plate to keep the coffee hot, the last drop of coffee tastes as good as the first. I will never go back to a glass caraf. I like the flavor of my coffee better than I have with any other coffee maker I’ve ever owned. The carafe is large. It holds almost 2 liters if you fill it to the 12 cup mark. The pour spout is designed specifically so It doesn’t dribble all over the place when I pour. It makes the coffee pretty quickly. Speed depends on the settings you use and, obviously, how much coffee you’re making. A full pot without the bold setting is read in about 11 or 12 minutes. It is completely programmable so you can setup the coffee to be ready at whatever time you’d like. It also has a “1-4” button for if you’re making 1 to 4 cups of coffee, and a “bold” button if you like stronger coffee. Those two buttons have a similar function. They slow the water flow over the grinds so you get the full flavor in a small pot, or a bolder flavor in any pot. A note about pouring because I’ve seen some reviewers that didn’t like how the pot pours. I don’t use the pot to fill the reservoir with water. I did that the first time and it pours way too slowly. That was aggravating. That may be why others complained. So I use a plastic pitcher for filling the reservoir. It appears that the top to the pot is designed to control the flow rate when pouring. I see this as a positive. When I’m filling my coffee cup I’m never wishing it would pour faster. I’m just glad coffee isn’t getting all over the counter, the floor, or me. I noticed some reviewers said the buttons stopped working after a few months or a year. I will say that it doesn’t take much force at all to get a response from whatever button you push. Because of those reviews I make a point of not using much force when I hit “Brew” or whatever button I’m pushing. If you poke them hard over and over, I could see them not working anymore after awhile. This coffee maker looks nice in my kitchen. If you have stainless steel appliances it will match. It takes up a very reasonable amount of space on my counter. The measurement lines are on the right side in the middle; however you can pour the water into the reservoir from either side. The reservoir is the whole back of the unit and is accepts water on either the left of the right side. The filter basket is cone shaped. It comes with a gold screen reusable filter insert. I still use a paper filter in that as well because I don’t like any sediment in my coffee. The paper cone filters cost a little more than standard filters but not so much that it is deal-breaker for me. A few extra dollars every 3 or 4 months. You have the option to use a charcoal water filter, but if you never use one it doesn’t change how to unit performs. The charcoal filter’s purpose is to filter things like the chloriine flavor out of your water. I use it. Some reviewers complained that the instructions are lacking in detail. Maybe the manufacturer has updated them since then. For the most part the setup is all pretty logical. The one thing I found difficult to figure out and not explained in the instructions was getting the charcoal filter into the filter holder. Turns out it is apparently so easy it looks hard. I included a few pics. On the stem portion of the charcoal filter holder is the word “open” with an arrow pointing downward. Right below that on the base is a little notch that sticks up. Just gently pull on the little notch and the front of the base flips open. The back left corner of the water reservoir has a slot cutout in the bottom to hold the base of the charcoal water filter setup. You just gently set it down in there. You don’t have to force it. And it stays in place. The last pic is of the cutout in the bottom of the water reservoir. Other than that setup was really easy. The filter basket only fits in one way. It’s a no-brainer to see where the water goes. The instructions tell you how to use all the buttons and features. There is a ready tone that beeps 5 times when the coffee is finished brewing. It’s pretty loud. If you don’t like that, you just press the “Tone” button near the clock face and the ready tone is off. It comes with one charcoal water filter, several cone shaped paper coffee filters, and a coffee scoop. coffeemakers.us.com sells the charcoal filters and the paper cone filters for very reasonable prices. I’ve been using this coffee maker since the day after Christmas 2019 and I have no complaints. I will update this review if anything changes. I’ve had a Bunn, and several models of Hamilton Beach over the course of 20 years. So far, this is the best coffee maker I’ve ever owned.

    

27. Bookworm Verified Buyer – 1 April 2025

    Ridiculous! Grounds some out the top of the filter and push into the lid of the pot, into the carafe and then into your cup. I prefer my coffee without the crunch. Every coffee maker seems to do this, though haven’t tried $600 ones! (As if you should need to pay prices like that.) Going back to manual pour-over. UPDATE: Keeping this! Tried a pricey coffee maker and found that it produced weak coffee! The flavor of coffee produced by this Cuisinart far surpassed it – will pick out grounds and enjoy a good cup of coffee.

    

28. Ron M Verified Buyer – 1 April 2025

    This is a review of the Cuisinart DCC-3400 12-cup coffeemaker with a thermal carafe (not a glass carafe). I like the coffeemaker itself. Controls are large enough to identify easily and are clearly labeled. It’s easy to set the time and program. And the coffee is good–at least to my pedestrian taste. I decided to get the thermal carafe so that the coffee would stay hot without slowly cooking and acquiring that burned taste. That was a BIG mistake. Should have gone with glass. The carafe is heavy–over 2 pounds empty, over 5 pounds full. The top of the carafe measures 5 inches in diameter. But there’s a plastic “collar” on the top (see the photo), and the opening is a little less than 2.5 inches. That means the carafe is awkward to handle. And it has to be turned almost upside down to pour the last cup or two. The small opening makes the carafe very difficult to clean. After two hours, the coffee is quite warm, but is not hot. More than that and a few seconds in a microwave may be required. In short, I would buy the coffeemaker again, but with a glass carafe.

    

29. KIMBERLEY A WALSH Verified Buyer – 1 April 2025

    This machine has pretty much any feature you could ask for. Pros: Looks beautiful on my counter, it’s not overly large and the stainless steel compliments my other appliances. Very simple to use, especially when programming your coffee for the morning. I like the fact that after the coffee brews you have an alert sound in which you can choose to turn off or on. Very easy to see the water level on the side when pouring the water in. Coffee is very hot when brewed. Coffee carafe keeps coffee hot for quite sometime. I left coffee in the carafe over night and it was still lukewarm the next day. Cons: When pouring the coffee from carafe you have to practically turn it up side down. You must pour slow or the coffee will spray all over. In order to clean the pot you’ll have to get a scrub brush as you can’t fit your hand in the carafe. Overall the pros out weigh the cons. I’m definitely keeping this machine it’s make a great cup of coffee!
    

30. NeedlessName Verified Buyer – 3 April 2025

    So this is a day 1, first impression review. Will update later if needed. Got the this stainless steel 12 cup thermos style unit last night. Set it up this morning. Easy peasy. Beautiful machine. I love that the inside is all stainless and there is no coating in the carafe. After the initial setup, doing the suggested 1 pot water only run, and then brewing a pot of coffee, this one seems like a keeper. I love the reusable filter basket. That was a requirement for any maker I chose. It brews a full pot quite quickly. There is not mess or extra drips when you pull the pot out mid-brew. The pour is neat and tidy without splashing and slopping everywhere. And my coffee stayed nice and HOT in the carafe all day, without the heating element being left on. I made the full pot at 10:00 and when I came for a half cup pick me up at 5, it was still steamy! What? Heck yes! As a homeschool mom, it is nice to think I could actually have a hot cup of coffee whenever I have a minute to myself. Also, the outside of the carafe stays cool to the touch. I’m super impressed with everything about this machine so far. Hoping it lasts a good, long time! UPDATE: Unfortunately, I have begun the return process one week in. I like the other things I posted before, but there is an AWFUL problem with grounds overflowing the basket and getting into the carafe. I mean, a LOT of grounds. Also, I never really saw a lot of coffee on the plate, just a drip or two, but when I wiped it with a paper towel, it was just completely coffee covered. And when I wiped the rim of the plate, the materials of the maker shifted enough that my papertowel went between the rim and the base plate, and LOTS of moisture was getting on the paper towel. I finally gave up trying to dry it out. No wonder there are so many pictures of rusted bases. It probably just seeps down into the unit that way. So I’m returning mine while it is still in the return window and maybe just going back to my trusty French press.

    

31. Liz M Verified Buyer – 3 April 2025

    We drink a pot of coffee every day, so a reliable, easy-to-use coffeemaker is important to us. I like this one; it makes a decent pot of coffee. I don’t like that you can only see the water level on the right-hand side of it; if that is the side you have near, say, your refrigerator, it’s hard to see it; it would be better if the gauge was on the front. And, as other have noted, it’s also difficult to pour it all out of the carafe; we end up just taking the lid off to pour. After two years, the biggest issue I have is that the bottom of the machine (what the thermal carafe rests on) has rusted. We haven’t done anything to it other than wipe it off with a cloth or sponge. Nevertheless, I’m debating buying the same model again, because, overall, it does do a good job for what it costs. (I realize this may be covered under warranty, but after paying shipping costs, etc., it hardly seems worth it.)

    

32. John M. Verified Buyer – 5 April 2025

    The ten cup Cuisinart coffee maker purchased in 2008 finally gave up the ghost so we upgraded to a 12 cup this time. As usual, it makes a great cup of coffee and keeps it hot without scorching it. We would have given it 5 stars if the molding quality was better. The first time she lifted the carafe by the handle, it gave her a small laceration on her hand. On closer inspection we found a very sharp flash line next to the metal insert. This is caused from wear between cavity and core seal-off. The plastic ‘leaks’ between causing this flash. A small riffler file took care of the problem, but be careful when you unpack yours.

    

33. Carolyn Verified Buyer – 7 April 2025

    I have been looking for a coffee maker for 6 mos, no lie. I know, I research things to death! Was originally looking for coffee maker w/built in grinder but seems as though those are incredibly loud according to reviews, so decided to get a good grinder separately and this Cuisinart coffee maker. Issues from day 1. When I brew on the 1-4 cup cycle it seems fine, doesn’t brew 4 cups like my old coffee maker though, so we decided to go to 5 and even 6 and use regular brew cycle. Every time I use the regular brew cycle it brews about 1/2 of a cup, overflows from basket and I’m cleaning up a huge mess and reaching for my Keurig or old auto drip Ninja. Only had it a week so back it goes but what a hassle! Has definitely given me a not so warm and fuzzy feeling on Cuisinart products. Off to clean up and dump the basket full of water so I can pack up and send back. PS, pouring is awful with this pot but honestly if it had brewed correctly I’d have overlooked it, but you have to practically turn it upside down to pour. I imagine if I was able to brew a full pot it would be easier to pour the first 4 or so cups but after they get your wrist ready and a rag for cleaning ion the side. 1star for aesthetics, it does look nice but that’s it.