SMEG Fully Automatic Coffee Machine

what our customer say this product:

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1. Eric Sammons Verified Buyer – 18 April 2024

   BCC01 arrived, I unboxed it, got it set up and attempted to brew that first cup of coffee per the directions; water leaked everywhere and NOT one single drop of coffee was dispensed. Then I tried to call SMEG support (which by the way there is no SMEG support, you have to work with a local service group) and arrived at a prompt telling me that they are closed and will reopen on Tuesday January 4.

   So I’m thinking this $800 paper weight that dispenses water from underneath will be boxed and and returned.
   

2. Smurfjrh Verified Buyer – 12 May 2024

   Excelente producto
   

3. Shosho Verified Buyer – 17 July 2024

   Make good coffee and looks good. Started leaking after a few weeks. A lot of other reweres have had the same problem,
   

4. AB Verified Buyer – 7 August 2024

   I was excited to receive this small, sleek espresso machine as I had been looking for something that would take up minimal counter space. The machine is very nice with a simple design. Unfortunately, almost from the get-go, I began having problems with it. Less than a week into having the machine, the “single serve” button stopped working. I reached out to Smeg’s service provider and they notified me a replacement machine would be sent – great! A few weeks later when the replacement arrived, I was horrified to open a box which contained an unwrapped, unprotected machine. Needless to say, when I pulled the machine out, it was damaged. The main body had been fully scuffed up and the resting tray was completely dented. I figured I would still try my luck to see if at least the machine was working, but this time I was met with weak coffee. I contacted Smeg service again and while another replacement was promised, I was later notified that the machines were on backorder and I would need to contact a local rep for additional assistance. Eventually, I decided to return the machine (and two of their replacements) and get my money back. Save yourself the headache and time! It is pretty, but it simply does not work!
   

5. Kiva Verified Buyer – 12 September 2024

   I wish I would have bought this a long time ago. It produces great coffee and it is easy to clean. Smeg doesn’t disappoint.
   

6. Rodney Verified Buyer – 19 January 2025

   Doesn’t work
   

7. Anonymous Verified Buyer – 5 March 2025

   So far, so good. It takes a little learning curve to remember all functions. I keep the book next to my coffee machine. After you remember all function, it is a breeze to make coffee. I am using the machine about 3 months and already did descaling (deep cleaning) 2 times. You need to buy good descaling product for that. Coffee tastes great! I recommend this machine.
   

8. Krzysztof Stepien Verified Buyer – 9 March 2025

   Build same as Tchibo but almost 3 times more expensive