Keurig K-2500 Single Serve Commercial Coffee Maker

what our customer say this product:

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1. Steven Weiner Verified Buyer – 5 May 2024

   Product worked for 8 months and does not work any longer. How can this be rectified? Please help!!

   

2. Anonymous Verified Buyer – 5 August 2024

   Item works wonderfully.
   

3. Frank Wells Verified Buyer – 19 August 2024

   Who ever heard of a coffee maker with no clock? Well you have now. Since there’s no clock, if you want it to turn on at a certain time, you’ll have to use a smart plug. Now when I wake in the morning, I say “Alexa, Good Morning” and my bedroom fan turns off and my closet lights come on and my coffee maker turns on. It works perfect! There is a sleep timer. You have to choose a time in the Managers Menu (23456). There’s also a Technicians Menu (34567).

   

4. Kathleen D. Verified Buyer – 10 November 2024

   We are using a commercial coffee maker in our home as we drink a lot of coffee, and friends who do also. If you have never owned a commercial coffee maker before and do not already have the filter needed you must purchase it with the machine. That is not clearly stated when ordering. It just says the filter is optional. Otherwise you cannot plumb direct. Direct plumbing is fantastic as you never have to fill the reservoir again. Coffee is good, has many cup sizes 6 to 12 oz . Takes a little longer to heat than the non commercial but also has an auto shut off. Basically quite satisfied.
   

5. Anonymous Verified Buyer – 24 November 2024

   No need to fill up reservoirs just put the cup in and go.

   Love it
   

6. Brian Verified Buyer – 5 February 2025

   Finally thought I’d found the perfect Keurig… It will remember your preferred settings! It plums into the wall! It looks great! No fluf… but then… The second day you have it you’ll regret it. Want a quick cup in the morning? Too bad! You gotta wake it from sleep. Then wait 5 minutes for it to warm up. Oh what’s that you say? Just put the kcup in and hit the button? Who cares if it takes a few extra moments? Hahaha! DOUBLE too bad. You have to stay right next to it for it to warm up. THEN put the kcup in. NOT BEFORE YOU IDIOT! Who would possibly want easy coffee in the morning? Clearly not anyone that is willing to pay $$$ for what could have been an amazing coffee maker. PS: To solve this issue, put the sleep timer as high as it goes (4 hours). Then buy a 15a plug timer from coffeemakers.us.com. Set it to cycle the power once every four hours. It works but it’s ridiculous that there’s no setting to keep the thing ready 24/7. *sigh*

   

7. Anonymous Verified Buyer – 7 February 2025

   I randomly get the error code 4 which is for tank not refilling. I have plenty of water flow and pressure coming out of the supply line! It goes away immediately after cycling power. I’m about ready to send this thing back. I figured I’d spend the money on a “good” unit and this is what I get. It also goes into sleep mode after 4 hours and takes a long time to heat up in the morning after waking. UPDATE 7/2/24 – Sent this back a couple weeks ago and got another one. After only 35 cups it is permanently stuck on “refilling hot water tank” screen and will not do anything else!!! Since coffeemakers.us.com’s return window is expired, Keurig tech support is sending us a new one. This will be the third one!!! I called tech support and waited 45 minutes yesterday before getting disconnected. Called today and got a knowledgeable friendly support technician who immediately offered to send a replacement. Seems like he knew exactly what the problem was.

   

8. DW Verified Buyer – 23 February 2025

   We have 2 of these Keurig machines. Commercial grade and installed with a waterline. Great little machine. We are very happy! Heavily used in our office and has not failed us yet. The first one we’ve had a couple of years.
   

9. Judy G Verified Buyer – 6 March 2025

   This coffeemaker works well, and it gets a lot of use in our breakroom at work. Recently, it stopped brewing, but there was a code that said it had to do with the pump. I called Keurig, as it was still under manufacturer’s warranty, and Customer Service sent us to tech support where the young man was able to walk our boss through resetting its computer and clearing out a clog in one of the tubes. It is now up and running again, and I am thankful to tech support for helping us with this. I gave them only a four, because they do not tell you these things, and many people will just junk the machine and buy a new one. Simple fix, once they give you the code to enter its settings menu.
   

10. Tracy Erickson Verified Buyer – 10 March 2025

    Worked great once first got it.Quit working. No warranty at all through keurig or seller and not even a year old. Do not buy this machine
    

11. John Pardo Verified Buyer – 12 March 2025

    I’ve had it for a month and no issues. Only complaint is that it goes into standby and you have to wake it and let it heat up before it’s ready. I did have to make several trips to Home Depot to get the correct fittings for line but well with it so I don’t have to deal with tank anymore. It doesn’t take that long to heat up but on my previous Keurig it always stayed hot. I love the plumbed filter water line. No more filling up a tank or dealing with filters. Filter replaced every six months. Easy Peasy and good coffee and like that I can have instant hot water for soups and teas.

    

12. Claude Vadeboncoeur Verified Buyer – 15 March 2025

    this was bought for our home. I don’t know how we did without it before. it’s top quality and perfect coffee each time.
    

13. yves bouchard Verified Buyer – 15 March 2025

    je l ,ai acheté pour mon commerce et sa fait très bien la job
    

14. scarr83 Verified Buyer – 23 March 2025

    Bought this Keurig model June 8th 2024, by the end of August I had to contact Keurig because of an error on my machine that wouldn’t resolve. Keurig warrantied my machine, and sent me a new one. The new one has been throwing out the same error code as the first one since a month after receiving it. I’m not even going to bother contacting them again only for them to offer to replace it with the same defective product. I shouldn’t have to log into technician mode to clear codes and run tests on a coffee maker I paid over $300 for. I’ll just take it as a loss and warn others of this model. Pros: Looks nice. Has a lot of options. Brews quickly when it works. Cons: Has an overpressure issue and breaks constantly. Screen sometimes gets pixely and distorted requiring a reset. Only goes up to 190° When brewing a 12oz serving, it gets stuck in a brewing screen and pushes out air for about a minute after the actual brewing stops. Drips REALLY bad. Imagine my surprise when I found slimy coffee in the DEEP drip tray. Custom images have to be a certain pixel size, so uploading your own image is a pain in the toosh.

    

15. ElaineV Verified Buyer – 25 March 2025

    We had a different model for our newly built house we sold. I regret not taking it. I think it was a k155. It was constantly hot this one has to be touched to heat up. It rattles when the handle goes back and can slap back hard when opened and it cost much more. We like the connivence of continuous water but just wish they sold the previous model.

    

16. Flat Tire Verified Buyer – 2 April 2025

    Apparently Keurig’s quality control has gone downhill. I ordered a replacement for my B130 Keurig that quit after 4 years of service. Keurig had discontinued that model and I had to replace it with this one. It ran about 4 months and would brew 8 oz. of coffee when 12 oz was selected. They replaced it under warranty. The replacement arrived with a bad screen but getting it replaced was a hassle. Kuerig’s customer service has gone downhill too. Now the replacement for the replacement has failed with an “overpressure” error and will not brew coffee. I called customer service only to be told I had to call another number. Then I was told I had to call their commercial division technical support. I got voicemail that said they would call me back within 48 hours. I was on the phone with them for nearly an hour talking to three representatives, getting cut off once and only to get to voicemail. So hence, Keurig customer service is “no service”.

    

17. Gary S. Verified Buyer – 4 April 2025

    Amazing coffee maker. Hard connected to water line on my kitchen counter. So easy to use and heats fast! Quiet as well.
    

18. Mamadar Verified Buyer – 5 April 2025

    These are great coffee makers. The coffee is always good. Easy to swipe off any drips but so clean otherwise. Coffee fast, when you want it.