Mr. Coffee 12 Cup Programmable Coffee Maker with Thermal Carafe Option- Chrome

what our customer say this product:

1. MJH Verified Buyer – 1 March 2024

   I ended up returning it because of two major flaws. 1. You cannot turn off the burner during brewing because this unit heats the water by passing it through a rubber hose and then into a metal coil which heated by the hot plate burner. You cannot turn off the burner after doing a timed brew without purchasing the metal carafe for an additional cost (You get around this by placing a magnet at the back of the burner to make the coffee maker sensor think you are using the carafe) 2. The burner and the water get extremely hot which gives the coffee a horrible burned flavor and also causes the burning plastic smell that most of the other reviews mention. I measured the temperature of the burner using an infrared thermometer and it showed over 700 degrees. Everyone knows to make a good cup of coffee you never want the water to go above 200 degrees.

   

2. Anonymous Verified Buyer – 16 March 2024

   Shipped on time marker is awesome!! The only issue is the the Mr Coffee sign is up side down on the front!! Must of been a defect but other than its awesome !!

   

3. Claudia Verified Buyer – 28 March 2024

   We’ve had this coffeemaker since November 2013, so it’s 4 years old, however it’s in our Hawai‘i place. We are only there five months a year. This machine has had 20 months use. The warming plate has rusted out. There are holes in it (see photo). It could be a fire hazard.

   

4. Dober Verified Buyer – 7 April 2024

   We have been buying these for years but I guess like many things they don’t make them like they used to. This one only lasted 2 months. We brew one pot per day. Today the lights came on but would not brew. Time to try a different manufacturer

   

5. tenap Verified Buyer – 10 April 2024

   Was a 5 star to begin with, now today, only a few months later it no longer works. Lights up (as you can see in the photo) but nothing else. On a good note though I contacted Mr. Coffee through Facebook and they are sending me a new one. After reading other reviews and comments on their page, it seems this particular model is known for “crapping” out! 😳

   

6. Christina L. Verified Buyer – 30 April 2024

   Update: Died after 18 months… won’t draw up water and the hot plate is completely rusted. At first I loved this coffee pot. It’s fairly quick for the drip method and it makes the coffee hot. It’s easy to start and has a bold feature. What disappointed me was that the heating plate started to rust very early. And now that it’s been a year since I bought it it’s completely rusted.

   

7. Modjeskan Verified Buyer – 16 May 2024

   Did not receive coffee maker shown in description which was the same as my old one. The new one BVMC EHX33 is much more cheaply made. The COFFEE POT BROKE ON THE 3rd HANDWASH. Glass pot and all plastic parts are cheaply thin.

   

8. Anonymous Verified Buyer – 27 May 2024

   Damage box, very unprofessional Packaging, Unhappy customer still sitting in box.dont like the coffee maker did not meet expectations very cheap plastic.

   

9. Richard Crespo Silverio Verified Buyer – 5 June 2024

   Product of the year in 2011. I could not agree any more. This coffee maker is the best and for a really good price. Love it’s functionality such as the timer to make your coffee in the morning at a desired time, it’s indicator to let you know if the coffee pot you are using is the glass pot that comes with the product or the steel pot which you can purchase separately, it also has a nice digital clock (wish it had a light though, that would have been nice), it has a sexy look and it’s very easy to use. I also like the spacious water reservoir, so pouring water in the coffee maker does not spill. I strongly recommend.

   

10. Monica Verified Buyer – 9 June 2024

    I have this coffee maker and it just died. After 5 years. I hold no ill will. I’m ordering the exact same one again. Long live Mr. Coffee!

    

11. George Keltika Verified Buyer – 19 July 2024

    The machine looks aesthetically pleasing however, more engineering consideration could have been given to how the design of the part that drips boiling water down onto the coffee grounds. Generally, the hot water bores a hole through the grounds of the filter basket. This results in most of the surrounding grounds not being sufficiently saturated. Perhaps a more defused drip that would give equal consideration to all the grounds, would result in more throughly used grounds and richer tasting coffee. As is, it did not matter how many grounds were added – the coffee always ended-up weak. Back to the books boys!
    

12. Stevie Verified Buyer – 12 August 2024

    So I wish I could review this coffee machine but it arrived with the pot broken!

    

13. Mohammed Verified Buyer – 21 August 2024

    This machine has been making coffee for me and my family for 4 years now. Not once did it break nor did it show any issues. I’d definitely buy it again when I move to Richmond.

    

14. Patricia A Fliss Verified Buyer – 13 September 2024

    Large cracks to bottom front side to side, also along heat plate. Totally unexceptable.

    

15. Sparky Verified Buyer – 11 October 2024

    I worked well for about a year. Lately the water hasn’t been getting very hot.

    

16. Alfred R. Sammarco Verified Buyer – 1 November 2024

    Let me start off by saying I never write reviews, but I had to on this item !!!!!! THEY SAY A PICTURE IS WORTH A THOUSAND WORDS !!!!!!!!

    

17. WEL Verified Buyer – 10 January 2025

    Ok coffee maker. Every time the carafe is removed from the brewer, coffee drips onto the heating plate. After about 3 months, the stain can’t be removed and it begins to stain the bottom of glass carafe. I’ve tried soapy water, CLR, and vinegar but nothing works for removing stains. Coffee is ok from maker, but it’s starting to look ragged.

    

18. Evelyn Verified Buyer – 18 January 2025

    this is not a good machine, the steam floods the display and also escapes and could cause a burn

    

19. Anonymous Verified Buyer – 26 January 2025

    Damage box, very unprofessional Packaging, Unhappy customer still sitting in box.dont like the coffee maker did not meet expectations very cheap plastic.

    

20. Andra Verified Buyer – 3 February 2025

    Okay, so my old coffeepot gave up after about 2 years of use, so I needed a new one. Read a bunch of reviews, tried to be a responsible consumer. I saw the bad reviews but most were from 2+ years ago so I thought heck, they must have changed the design/addressed these problems since then. I’m pretty appalled. I unboxed it, looked great. Cleaned out the inside and the carafe with some dish soap, everything was fine until I actually turned it on. It worked okay for about 2 cups, I walked away and not three minutes later I hear loud sizzling in my kitchen. I run back in and see the coffeepot spewing coffee all over my counter, the coffee is boiling so hard on the warming plate that it’s actually rattling the carafe. Queue me cleaning up coffee, turned it off, looked inside to see if anything was out of place. Nope- looked good. So I turned it back on to try to determine what was going wrong. I look at the connection between the top of the carafe and the spring loaded spout thing, and coffee is actually bypassing the spout and going down the inside of the coffee maker, right onto the hot plate the carafe sits on. I play around with position for a little bit and finally realize the trick is to pull the carafe out towards you as far as you can without pulling it off of the warming plate itself. Good grief. I leave the kitchen to let it finish brewing. A sharp beep from the coffee pot indicated it was ready, and lo and behold I get to the coffee pot and the ENTIRE FRONT PANEL OF ELECTRONICS is fogged up with steam. This is such garbage design- there’s literally nowhere the steam can escape so it comes out of the carafe itself, right into the panel with the clock, buttons, you know, THE THINGS THAT SHOULD NOT BE EXPOSED TO WATER. What an absolute joke. Never again will I buy a Mr Coffee product. Save your money and don’t let the sheer volume of reviews on this one fool you. It did all of this ON THE FIRST DAY. So I said screw it and just bought a French press. You can’t win em all, kids. One star because it actually made my coffee, which is good.

    

21. Bonfire84 Verified Buyer – 7 February 2025

    Oh my!! I wished I gave my old coffee pot up months or even YEARS sooner!! Love having the option of a extra brew strength to just the way I love it! We also purchased the gold coffee filter to go with it and have been VERY satisfied after owning this for the last 2 months without any problems. And we actually enjoy the part when it beeps at you to let you know its turning off!

    

22. Simon Crossley Verified Buyer – 19 February 2025

    Been over a year now since ordering my Mr. Coffee and I am as happy today with it as I was the day I opened it. Super easy to program, operate and clean, and most importantly it brews the best hot coffee – I emphasize ‘hot’ because many other units do not get the water hot enough to maximize flavor. Works perfectly whether brewing a small or big pot. Can’t say enough. 5 stars
    

23. Donegal Shore Verified Buyer – 23 February 2025

    I had the previous mr coffee from coffeemakers.us.com. It was good. This new one does not have the thermal feature as advertised but the real issue is a horrible plastic smell that won’t go away after multiple cycles. You can even smell it in the coffee itself.

    

24. Billy Verified Buyer – 24 February 2025

    Great coffee maker for the price. Overall, I would buy this again and recommend it to others. UPDATE: 4-19-2017 I bought this in July 2015 by November of 2015 it stoped working. I contacted them and they sent me another coffee maker. Well, today the replcement has stopped working. Their customer service was on it the first time and I really like the coffee maker which is why they get 2 stars. However, 2 coffee makers within 1 year and 9 months is not very good. There are some quality issues that need to be addressed if your products barely lasts 1 year.

    

25. Ethan Verified Buyer – 24 February 2025

    Arrived on time, and well packaged. The coffee maker has a great finish to it, and looks much more expensive than it cost. PERFECT GIFT for anyone, including yourself!

    

26. TlPK Verified Buyer – 3 March 2025

    After 2 months the clock fogged over, after 3 months it started making our coffee so hot (sporadically) that our coffee would taste burnt, right about that same time it started beeping for no particular reason and the chrome started to warp. 5 months after purchase it stopped working entirely. Prior to this purchase, I bought another mr. Coffee at Costco which also stopped working 2 months. I’ve always relied on the brand since the coffee maker I had before these last two was a Mr. Coffee and it lasted close to 7 years. Looks like it’s time to find a new brand.

    

27. Butt Pucker Customs Verified Buyer – 4 March 2025

    Made of cheap plastic. Opened box took out filter cartridge and found it to be way out of round. Either manufacture defect or it sat in a hot warehouse and got out of shape. Then the ring that holds the date reminder broke off in my hands 20 seconds later. Not a good start. I’ll see how the coffee is in the morning. This one may be going back.

    

28. cookie Verified Buyer – 4 March 2025

    Arrived on time and in great condition. Very reasonable price and works great! Love the option to make brew strength strong or regular! Easy to clean too!

    

29. mrmcc916 Verified Buyer – 5 March 2025

    works great but after 8 months of use 3 times a week the glass pot broke up at the top. I had made 10 cups and it broke. Hopefully they will replace it but somehow I doubt it. Would be five but the glass pot breaking where the glass and upper handle join is is just bad.

    

30. Anonymous Verified Buyer – 5 March 2025

    Good brew and easy programming.

    

31. leonistik Verified Buyer – 5 March 2025

    Bought this last year After so many years trying to experiment with other coffee makers. Never buy black and decker btw. You just get warm crap. Mr coffee always reliable and good. The little bars of the water measure tell me how many rounded ( from what I guess , tea spoons I need ) and it’s all fine and dandy. Thanks
    

32. Anonymous Verified Buyer – 5 March 2025

    We had a problem with the basket overflowing the first time we used it. Don’t know if it was the spring in the basket or we did something wrong. I cleaned it up, rotated the spring, and it works great ever since. I called the company and they sent a replacement basket just in case. We have had Mr. Coffees for years and always found them excellent – good hot coffee that stayed hot on the burner [heat surface]. That’s why we ordered this from you on line [not available anymore in Canada for some strange reason]. We are very satisfied. Thank you.
    

33. lesliepm Verified Buyer – 8 March 2025

    Look at the picture attached with this review – notice anything ƃuoɹʍ? 🙂 Yeah, they sent us a machine with the logo ǝpᴉsdn uʍop! What the heck, Mr. Coffee. If I was a nocturnal bat, do you think I would need this coffee maker? When I received the coffee maker, it was upside down in the box but I figured that is no big deal. I read the whole manual, cleaned it out as instructed, put the pieces together, THEN I noticed that the logo was upside down. Despite it looking a little ridiculous, I figured an upside down logo never hurt anyone so I’d keep it. Before this machine, we used a single-serve coffee maker and a French Press. It has been a while since using a machine with a carafe, but so far it seems to do its job. We purchased the reusable coffee filter and some more water filters. I did not realize that when I bought the machine originally, but you will need to replace the water filter every month. It’s not costly… it is about $5 for 6 filters on coffeemakers.us.com. The beep on the machine caught me off guard at first… it beeps about four times and sounds kind of like a smoke detector. It will beep when it’s done, and then beep again when it turns off automatically. Overall, for 35 bucks, I’d say it’s worth it.

    

34. Joella Green Verified Buyer – 13 March 2025

    I’m just amazed about this coffee maker, reasonable price and coffee taste good

    

35. Samuel Brown Verified Buyer – 26 March 2025

    Lasted about 18 months before one of the rubber tubes that moves the water through the heater just broke. Now when I put water in, it pours straight out of the bottom. I thought it would last longer than this.

    

36. KitKat Verified Buyer – 2 April 2025

    Good coffee pot for every day but I found two flaws. First let me tell you that I purchased this coffee pot in October of 2015. The first few brewing cycles it smelled a little found inside but I didn’t find it to change the flavor of my coffee. After maybe 3 or 4 cycles it was already gone. So when you open it don’t be alarmed. There’s nothing wrong with it. Brew your coffee a few times and you’ll get over it. Some “perks:” it brews quickly, coffee is very hot which is great (once you add cold milk it’s still tasty hot coffee), extremely easy to use, looks great on the counter and is programmable. I use it every day and it takes a beating and it’s holding up marvelously. The directions on the bags of coffee I have and the water tank are pretty accurate. You may want to adjust how much coffee grounds you are going to use depending on the strength you want but it doesn’t take much to figure out and that’s with any coffee and coffee pot anyway. Flaws: It shuts off after two hours. You have no control over that. I’d like it to be three hours because I drink my coffee slowly and not everyone in my house wakes up at the same time but whatever. Secondly, it gets VERY dirty- inside the water tank, the basket and inside the area around the basket all gets a coffee buildup of some sort. It’s disgusting. I have to clean it often inside. Lastly and MOST IMPORTANTLY, after doing a cleaning today I found wires sticking out from underneath the rim where the water drips through into the coffee pot. If the wires were to break I could have a fire I think. Therefore, until I get a new coffee pot in a few days, I won’t be using this anymore because I’m too scared for my safety. I took a video but I can’t figure out how to post it. Recap: keep it if you don’t see wires sticking out of yours. Otherwise, skip it and buy something else!

    

37. Kristen P. Landon Verified Buyer – 4 April 2025

    Just got this pot in and I love it it has a timer, it can be set to brew as I am waking up. it is very nice looking picture doesn’t do it justice. I am upset however cause when you have OCD this upside down label kills you. LOL How does that even happen any way????

    

38. @mluguito Verified Buyer – 4 April 2025

    Cumple perfectamente con el alcance que se conoce en la descripción, hasta ahora la he usado full y me ha dado muy buen rendimiento, tiene muy buena relación precio/beneficio, lo único que le integraría a la cafetera sería un filtro permanente.
    

39. Mountain Bob Verified Buyer – 5 April 2025

    I was ready to give this a 5 but, now, with a family reunion in process, making coffee for everyone, I filled the machine with water and as it was getting ready to perk, is spilled water all over the counter. NO COFFEE! Upon further inspection, the return hose in the heating element cracked and broke and spilled the 12 cups of water all over the counter! I will call and register a complaint. I believe Mr. Coffee owes me a replacement!

    

40. Red Verified Buyer – 5 April 2025

    Purchased this product in February 2016 and it is now May 30 2016…..so so so disappointed! I had this less than 6 months and it stopped working!! I thought this coffee maker was amazing, but boy was I wrong. Everything lights up and clicks when buttons are pushed, but won’t make coffee anymore or heat the pot. I tried turning it off and on…unplugging and plugging back in the wall….getting on my hands and knees and saying a prayer to the coffee gods, but nothing would make it brew. It now makes a great clock!

    

41. dande2169 Verified Buyer – 6 April 2025

    First, let me tell you that I am a coffee snob. I like coffee that is medium to bold roast – the stronger the better, but it can not be bitter (I do not buy Starbucks because their “quality” is nothing compared to what I am willing to consume). I buy high quality coffee beans and grind them as needed. I’ve never had a bad cup of coffee with my beans regardless of using a programmable coffee maker or a french press, until I used this coffee maker. The coffee maker we had been using for years needed to be replaced and because of my preferences, I opted for this coffee maker at a local retailer since it has an option to select brew strength. What a joke. I’m extremely disappointed in this coffee maker and it’s inability to brew a good cup of coffee. Regardless of how many grounds I put into the basket and the fact that I set it to brew strong coffee, the coffee maker brewed weak coffee – equivalent to watered down convenience store coffee. Every pot of coffee ended up with coffee grinds in it, even when I only filled the basket 1/4 of the way. Now, for the price, I wasn’t expecting the coffee maker to perform like more expensive ones. But I also was not expecting such poor quality brewing. I have since purchased a different brand coffee maker and my coffee is just as good as I expect it to be. I do not recommend this coffee maker for anyone who wants a quality cup of coffee.

    

42. Ron P. Newton Verified Buyer – 6 April 2025

    I bought this as a birthday gift for my daughter, she and my son-in-law are very happy with it. The best possible review came from my oldest grandson. His father was brewing coffee when he woke up and he said “I love the new coffee maker because it makes the house smell like papa’s boat”. He has spent a lot of time since he was 5 months old (9 years old now) with me on my boat where the coffee maker is on every morning.