Nespresso D111-US-BK-NE1 Citiz Espresso Maker- Black

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1. sandra Verified Buyer – 16 March 2024

   Love the coffee but very disappointed with the noise level! This is our second nespresso machine and can say I would not purchase another due to this drawback. Cannot make a cup of coffee without waking the whole house up!
   

2. Alchemist585 Verified Buyer – 26 March 2024

   I seen Nepresso machines in the US several times over the years but for some reason they didn’t appeal to b/c of the use of coffee capsules; I was used to “real espresso machines. Then the Keureg phenomenon occurred & the idea of using prepackaged aliqots of coffee (k-cups) became acceptable & common place. During a visit to Portugal I had a chance to use Nespresso & I liked both the ease of use & the quality of the espresso, so when I returned home I bought one. After using it daily for a month or so I very happy with ire & enjoying great espresso morning & evening. The drawback is the high cost of the capsules ($0.70 each from Nepresso & over $1 from coffeemakers.us.com). As far as the machine itself the only thing I would change is the size of the little receptacle (see pic) that sits underneath the container where the the used capsules fall; I would make a little bigger so that I won’t spell the water that tends to accumulate in it. BTW my favorite coffee capsules are Roma & Arpeggio.

   

3. Anonymous Verified Buyer – 16 June 2024

   This machine never worked from the start. The first time we try to use it, we follow the proper instructions. There is a lot of noise, but nothing actually happens. We call the support line, and they tell us there is probably “air in the machine” from when it was manufactured. We are supposed to let it sit for a while and try it again. We try it again later, again nothing happens except for a lot of noise being made. Returning this, I don’t have patience for a brand new machine that doesn’t work.
   

4. I Like Stuff Verified Buyer – 11 January 2025

   My wife and I got to try a cup of espresso in a Nespresso shop in Japan last year and ever since we toyed with the idea of getting a machine for ourselves. I picked this one up in December for about $175 and so far it has been great and a real treat for all of the guests we had over the holidays. I chose this model because my wife and I don’t use cream much so I didn’t want to spend extra on the milk frother and the counter space is limited so I wanted something that could sit next to the Keurig. I wanted to make sure I got one of good quality and features so I researched the different options and reviews and finally landed on the Citiz. Setting it up was as easy as plugging it in as it comes fully assembled. You turn it on by pressing one of the cup size brew buttons on the top and if you load a pod and press one of the sizes making sure to leave a cup below, the machine will automatically start when it is ready. I find the water heats up faster than what seems possible. It is a small amount of water it needs to heat but the description also says it takes about 25 seconds to heat. The pods load into the top easily and are ejected into a catch system held within the machine and just behind the small cup hold tray. The receptacle for the used pods holds roughly 10 pods and has a smaller area underneath for the excess liquids to drain from the spent pods. Initially I didn’t understand why we could not just eject the pods and throw them away like the Keurig which I would have preferred but understanding the heat and the aluminum pods I realized this was to protect people from burning themselves. The receptacle is easy to remove but one should still be cautious of the liquid in the bottom portion tray. The water storage on the back holds 34 ounces. It is easy enough to refill on the machine itself by just removing the lid or simply pulling off the whole container and taking it to your water source. The container removes easily by pulling lightly back on it and I have had no issues with leaks or spills. The machine makes two sizes of drink and certain pods are actually made for certain size drinks and some can be used with any size. There are far too many flavors of pods to cover here but they are fairly sturdy aluminum pods and I was fine with the pricing of around 50 pods for $40. I know they have other compatible pods for much less but this review will be based on the official Nespresso pods only. Finally, the Espresso is great. It is rich and flavorful with a frothy top. There are a large variety of flavors to choose from and all the ones I have tried have been very delicious. Getting this before the holiday’s means it saw a lot of use in the 3 weeks we have been using it. It has been great for get togethers as everyone really enjoys a nice espresso of their choice with a little dessert The few gripes I have are minor and did not justify a reduction in stars. The pods are a bit pricy(Official Pods, 50 for $40 comes to about 80 cents a cup before tax) but mainly when compared to what you can buy Keurig K-Cups for right now. However, this was meant to supplement our usage of the Keurig not replace it and so it does exactly what we need it to. Also, there is a little bit of random dripping. If you leave the cup under the spout long enough then you probably won’t experience much of this issue and clean up is easy. Overall I really like the Nespresso Citiz and it has made a great gift and a lot of great cups of espresso. I see that it is not listed for around $215 when I paid about $175 over the holidays. If you can wait, then I would expect it to go on sale again but if you don’t want to wait I can still recommend it for the $215. Very satisfied with this machine and easy for me to recommend for anyone looking for an affordable and approachable espresso machine.

   

5. Maggie3348 Verified Buyer – 3 March 2025

   Bottom line is that I love this machine. The only reason it did’nt get 5 stars is because it tends to leak sometimes, without any warning – water but not much, shoots out. No damage done but it is annoying. The coffee is wonderful. It is a bit noisy, but that is ok. It is small – compared to most machines of this type I have seen, and sits neatly on my counter in my small kitchen. I bought a drawer that sits underneath it that holds the pods and it all works well. The pods are cheaper if you join the club at Nespresso than if you buy at coffeemakers.us.com, and they arrives within a day or two.

   UPDATE. Although I still love the machine I’ve had problems with it. The first, quite suddenly, the coffee tasted weak after 2.5 months of use. I called Nespresso and they were very helpful and sent me a cleaning kit. I used it – and all was well. However 2.5 months later – same problem. I used the cleaning kit – but although it helped, the coffee is not great anymore. So – I am calling Nespresso tomorrow to see what they suggest. It is annoying to say the least.
   

6. B Beagle Verified Buyer – 9 March 2025

   While these coffee makers are more expensive than most others, like a lot of things, you do get your moneys worth when you purchase one. I’ve had mine for almost 2 years and use it daily. I’ve even taken it on trips in the car as what is available in hotels, except for some of the Novotel Hotels, doesn’t match the coffee that you get out of this machine. I love the espresso and for my first coffee of the day I usually take a lungo or two. Its very good value for the money and for the quality of the coffee that comes out!