Customer Reviews With Photos
After 5 weeks the glass carafe broke on the bottom in the middle, it is not leaking yet, but it appears the beat a heat crack. Upon contacting customer service, the only offer was as listed below Hello Petra, Thank you for your inquiry. The cost to send you this part will be: $12.99 (this includes shipping & handling). I have attached the Authorization Form please complete and return. We will send you the tracking information for your convenience. Thank you, Support & Warranty Team My original email to customer support To Whom It May Concern, I purchased the TS-213BK Brentwood Coffee Maker, 4-Cup, Black on September 7, 2024 (less than 2 months ago) from coffeemakers.us.com. Yesterday, I noticed that the carafe is cracked on the bottom which sits on the heater element and is not leaking yet. How can you assist? Please advise if there is a replacement available and if the item is under warranty? It appears to be a heat stress factor product defect.
Beautifully crafted and sturdy design. Everything I was looking for in replacing my old one that broke. I really like the great handle and solid bottom covering. Great product and competitive value.
We just purchased this LESS than a month ago and barely used it 1-2 years times a day, if that. It no longer works. The on off button lights up sometimes, but when you press any other button, nothing happens. Do not recommend.
It’s not 1600 watts like it states in the website it’s only 1200 watts. So if you like your coffee lukewarm then this one is for you
They are so easy to use. They're dishwasher safe (top rack, if you have the clearance). They makes VERY GOOD coffee. You can stop spending $5 per cup at SBux. I have the process down to a science, to get the best cup of coffee for ME....your experience may be different. I've added additional steps which include double filtering the brewed coffee to remove the fines. It can take a little time and effort but it is SO worth it. If you aren't likely to want to consume every drop, you can skip that step and just be careful with your pour so that you leave the fines in the carafe. However, I have found that filtering the final product makes for a perfect cup of cold brew coffee, with no grit....every bit as good as what you can buy at a coffee shop. The filtering process IS a little cumbersome but for my money, it's totally worthwhile. The brewer does exactly what it is intended to do and there's really no way to make for fewer fines in the end product. Grinders are the problem when it comes to creating the fines and in the end, a tighter filter would just prevent the brewer from doing what it is supposed to do. After brewing, my filtering process goes like this: 1. Remove the filter with the brewed coffee and drain the coffee from the filter. I keep the coffee that drains out and add it to the rest of the coffee for filtering. 2. Pour coffee from the carafe, into another container. I use a funnel and a 1.5 liter plastic bottle. Pour carefully to leave as many fines behind as possible. 3. Rinse and drain the carafe. 4. Pour the coffee from the other container through a paper cone filter, back into the carafe. I use a reusable filter as support for the cone filter. The reusable filter rests nicely in the opening of the carafe top. 5. Pour the coffee through the filter, back into the carafe for your first filtering. This step may take a while. Every batch of coffee will be a little different in terms of sediment. It is possible to clog up your paper cone filter but a quick rinse will get you back in service. Some days you will not have to rinse it during the first filtering, other days, you'll rinse it a few times. 6. Once the carafe is full, rinse the filter one more time. Put the paper filter back into the replaceable filter and pour the coffee through it again, into the other container, for storage in the fridge. 7. Add water as desired. 8. Drink and enjoy, without ANY grit.
It worked as expected initially, but about a month ago it began to overflow my large coffee mugs occasionally. Now it is about every 3rd cup. It is sort of lame to have to watch for it, so I guess it's back to the Mr coffee for me.
I'm sorry to say but this French press is pretty flimsy. In fact, the base fell off a few seconds out of the box. I've tried my best to pop it back on but it just won't go. I went ahead and made a cup of coffee anyway, I just had to be really careful setting it back on the base or it might have tipped over. A cup of coffee I made was pretty good though. But I am worried how press will degrade over time drive the handle and top are made out of hard plastic.
This is such an amazing little coffee maker! Bought it because we were going to have my in-laws over and they drink coffee every day and night, they’ve used it for the last 2 weeks non-stop, and it’s super easy to use, the brew speed is normal, seems great durability, and everything looks and is good so far. Is even easy to use for an 80 yr old! Especially since it has the auto shut off button! Super recommend it!
I’ve only made two 1/2 pots of coffee so far so I can’t speak to many of the other complaints about this maker of over flowing coffee grounds for large brew pots or leaking water, but based on some other flaws I think it has, I will assume it would be likely. While the coffee it makes is good and the many smaller features are nice (variable auto shut off time, carafe temperature setting, clean indicator/button, bold/regular setting, user set ready tone, and 1-4 cup setting) it has one or two other major design flaws that are a BIG negative to me. It should probably deserve a 2 or 3 star rating just for being able to make a good cup of coffee, but if people are like me when researching a product, I only read a few of the 5 star and 1 star reviews if there are thousands to choose from, so I’m giving it a 1 star in hopes more people will be aware of what I feel are it’s poor design. The biggest negative in my opinion is the carafe design. The plastic rim around the top, and it’s size, make it impossible to completely pour all the water out of it and into the the top of the machine for filling. The only way to completely empty the water to be used for making the coffee into the top, is to totally turn the carafe upside down, otherwise the plastic lip on the top of the carafe will retain un-brewed water. The location and size of the fill area on the top in the back corner is difficult to fill because of the size of the carafe and the lid of the coffee maker not folding far enough back out of the way to tilt the carafe more – count on spilling water over the back or side. So unless you want to use a different container with a long spout to add water to the coffee maker, you will be frustrated by this design flaw EVERY time you fill the machine to make coffee. The coffee maker this is replacing a Gevalia coffee maker that I had gotten for free several years ago for trying their coffee, and it had a second hinged lid on the top that would open and lay flat so you could pour the water in unobstructed. It also had a carafe with a lip that was all glass with no obstruction to retain water. Second negative is the length of the power cord. My old Gevalia coffee maker has a 39” cord. This maker only has a 24” cord with a thinner wire gauge. So you need to consider where you will be placing this coffee maker in relation to your wall plugs. I don’t like to position my maker under an overhead cupboard because the steam that comes out during the brewing process will ruin the underside of the cupboard. Plus it would be impossible to fill the maker while under the cupboard. So Cuisinart has saved literally a few pennies by giving you a very short power cord at your expense. Cuisinart explains the reason for the short cord in their manual as “A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.” Unless you are walking on your counters or rolling around on them, I don’t see this as a valid reason for a shorter cord. You be the judge on whether Cuisinart is looking out for your best interest and providing a good customer experience or only concerned about their bottom line. There is short, and then there is too short. They should have just simply told the truth – we saved a few pennies by giving you a short cord. Another thing that I find annoying is the blue backlit display. While this doesn’t affect the coffee quality, it is annoying. My old maker had a digital display, but it wasn’t lit up. This maker has the ability to turn the “ready tone” on or off and set the auto-shutoff time, it should also have the ability to turn off the backlit display if desired or an auto shutoff of the backlight after a certain amount of time. Don’t know if this uses any more electricity than a plain digital display, but I would suspect it does. While this feature may just take some getting used to, I would prefer to not have that blue backlit display always glowing in my kitchen. I have enough other appliances in my kitchen that display time, I don’t need my coffee maker to glow another clock in my face. When I started writing this review I was undecided whether I would keep this coffee maker or return it. As I finished writing this, I grew more annoyed and decided I didn’t want to hate this coffee maker every time I went to fill it and spilled water all over the counter – there are better ones out there. Also, keep in mind that the 14 cup carafe is BIG and if you don’t usually make a full pot of coffee go with a 10 or 12 cup model, it will be easier to handle. I’ve included some photos of my old coffee maker design features versus this Cuisinart’s features and you can see I would have been taking a few steps backwards using the Cuisinart. I am now looking at the Braun models as they have the same features as the Cuisinart, but with a more user friendly carafe. Update 10/11/19: I returned the Cuisinart DCC-3200 and bought a Braun KF-7150 12 cup coffee maker, which was even a little bit cheaper. It has all the same features/settings as the Cuisinart except it didn’t include a coffee measuring scoop (which I didn’t need anyway) and it doesn’t “beep” when the coffee is done brewing . There is a small flashing light on the Braun that stops flashing when it has finished brewing. The extra charcoal filters that I had bought to use with the Cuisinart also fit the Braun. The Braun has a longer power cord (33”), a full glass lip on the carafe which allows you to pour the entire contents into the top of the machine when filling it with water and a lid that will flip up with your thumb to make filling the carafe with water very easy. The clock on the Braun is an unobtrusive display with a black background and white numbers. The Braun also makes a decent cup of coffee. A few simple little design features on the Braun that make it much more user friendly and it has a 3 yr. warranty – same as the Cuisinart.
Great deal for this pour over dripper. Makes a large cup of coffee very fast due to the larger hole. Easy to clean. Solid deal.
Me encantó
Only arrived yesterday, but made a few cups of coffee for me and my husband. Also made a latte (blue glass) yesterday and a cappuccino (cup) today. So far I love this. This was to replace my previous Keurig which broke on me on Saturday ( but it was 6 years old) I have had Keurig coffee makers since 2009, their customer service is wonderful. They stand by their products.
This French press worked really well. Looked up a YouTube video to learn how to use it. Keeps grinds out of my coffee very well. The mesh isn’t very easy to clean. It is light weight and the glass is durable.
Don't order the bronze. The finish peeled in four months. Get the stainless or any non-coated model so it won't look old when it's new.
The main difference between the 21st century version of this coffee maker and its mid-century incarnation is the color of the filter cone, the former being transparent plastic. The borosilicate glass carafe still bears the name Schott, one of Germany's most respected glass works. The design and operation are the same: slip in the filter, measure in the ground coffee, bloom it with a careful splash of boiling water, wait about a half- to a full minute, pour in the rest in a steady circular motion. When the water has drained through, take away the cone, slip on the keep-warm cover, pour and enjoy. Yes, I know it's the same method as the Chemex that predates it in the USA and, yes, the Chemex coffee maker never lets the brewed coffee come into contact with plastic, but I'll lay odds that even the staunchest fan of Chemex or any other brand wouldn't be able to do much better than chance in a double-blind taste test. We keep this one on hand for when we're in the mood for some decaf with dessert, and the pour-over method seems to bring forth the fullest flavor. The technique takes a little more precision than I can muster at 3:00 in the morning so we also have a programmable electric Melitta to perfume the house with the aroma of a fresh pot of coffee by the time the alarm clock goes off. The cone, carafe and lid can go into the dishwasher and, as an added bonus, the filter cone fits the carafe from our previous electric coffee maker, allowing continuous java production during a dinner party. If there's a drawback, it's not the fault of the coffee maker itself but market dynamics that make #6 filters hard to find in bulk. No biggie. The ubiquitous #4 filter fits just fine and requires only a small adjustment to the pour-over rate. Better yet, use the "stopwatch" method: after the first bloom, drizzle the water in a circular motion just enough to keep the grounds wet for 30 seconds, wait 30 seconds, repeat. A little extra effort yields a lot more flavor.
