Customer Reviews With Photos

  • 5 out of 5
    This item is used , it is not new. There are several scratch on the base of pot. Also the machine didnt make hot coffee it was warm coffee. I really dont like !!!

  • 5 out of 5
    I was so excited to get the coffee maker but the single serve part crushes the foil of the pod. It floods the coffee with grounds. I've gone back through the set up and rewashed all the parts and made sure it is assembled properly. It still does the same thing. I will be returning it. I am so sad.

  • 5 out of 5
    I bought the coffee maker on 4-6-2021, it is now 4-24-2022. The hot plate surface is peeling. My previous coffee maker was a Cuisinart that had lasted for 20 years. Shame on me for not sticking with them. I am trying to reach Braun about the peeling but so far no luck.

  • After extensive research for a programmable coffee maker w Stainless steel carafe, I noticed ALL reviewed had negative feedback and there is only 1 company that offers a half decent coffee maker (Bunn). But my other half decided on a cheaper GE plastic coffee maker because, well it was GE. What could go wrong for $90.00 + a Asurion warranty for 15.00 ?? Well, our 1st order arrived broken. It was returned. Our second one arrived fine, and right out of the box we followed instructions and set it up and the coffee was EH. Not hot. Not fresh tasting. But whatever, right? Well for the last 3 weeks, please refer to the photos. This plastic, foreign made molded piece of junk LEAKS, the delayed brew doesn’t work, and the coffee still doesn’t come out fresh and hot. We watched the video and followed directions, precisely as stated. I recorded the leak, after following instructions. It’s posted here. Using only the reusable filter, which came with this machine. I filed a warranty claim w Asurion 2 weeks ago and have not gotten a reply. Zilch. Nada. Zip. Nothing. So don’t waste your money buying this coffee maker. Sure the programming is easy, but WHY WAStE your money??? Thankfully we have a percolator that was 35.-, (Farberware) that requires 10 minutes of patience but every morning gives us Hot, fresh made coffee. Every morning. Purchased 3 yrs ago. That’s money well spent. The GE coffee maker is not recommended. Spend your money elsewhere, and be sure the internals are made of metal, not cheap plastic. And that the carafe holds heat, which this carafe doesn’t. And that the warmer plate keeps the coffee warm and shuts off automatically after 2-3hrs. This coffee maker has none of these features. Lesson learned. Now to hope we hear back from Asurion or coffeemakers.us.com. Fingers crossed. Update: still have not heard back from Asurion, coffeemakers.us.com, and learned that since we purchased this coffeemaker on Oct. 31, it’s out of warranty. Yes, unless you have a tree that grows money, don’t waste yours on this coffee maker. Buyer beware.

  • Well I bought this because I thought the idea of switching between K Cups for the kid’s hot cocoa and the reusable basket for my coffee grounds would be a huge advantage over the old Scoop coffee maker I had before. The Good: It’s pretty simple to use once you do it a couple of times. The flavor of my coffee was great, and the temperature is very very hot. It also doesn’t take a long time to brew single or 14 ounce servings. The side has a window so you can see how much water is in the machine. The Bad: It’s not terribly convenient to clean afterward. The hinge on the coffee grounds basket doesn’t seem to want to stay closed until it is sitting squarely in the coffee maker and the cover is latched down. Being at an angle, I have to wonder if the grounds aren’t settling over the Max line once it is set in the machine, and won’t stay closed. It’s also pretty bulky for what it is. Single serve coffee makers can be smaller. The Ugly: As of the morning of this review, the coffee maker blew open under pressure, sending darn near boiling hot water and coffee grounds everywhere. See picture. A few expletives were said, and I spent the next 15 minutes cleaning it all up. I think the latch failed because it didn’t seem to want to latch down securely afterward. Note: I had filled the coffee basket to just below the Max line, and put in 14 ounces of water, right at the fill line. This was only my 6-7th time using the unit. I was able to brew another cup after cleanup, but I don’t trust this thing not to explode on me at 5:30 am when I’m trying to get out the door to go to work. So I returned it at Kohl’s, drove to Walmart, and bought a new Scoop for $37. Overall, this would be a good coffee maker, worthy of at least 4 stars if not for the faulty latch mechanism and clumsy filter basket. However, considering how badly this would have ended had I been standing right in front of the coffee maker when it blew out, I have to give it less than 3 stars. While it is a clever design, I do not recommend this to anyone due to the faulty latch potential creating a safety hazard. Do yourself a favor and either get a Keurig for your K Cups, or buy a Hamilton Beach Scoop for your single serve grounds.

  • 5 out of 5
    Very nice coffee maker. After decades of owing ones that use a hot plate to keep the coffee warm, this aluminum carafe keeps our coffee warm for hours without burning the coffee into an undrinkable mess! The only reason for 4 stars rather than 5 is the fact that the carafe does not itself have a way to measure the cups of water to be added, and, pouring the coffee into your cup is a bit slow and spatters a bit. Otherwise, it’s the best we have ever owned.

  • With a lot of use, this coffee maker may make less than a full cup. Here's the solution I found. First, follow manufacturer's instructions to clean nozzles and descale. If the machine still makes less than a full cup, remove the one screw that holds the reservoir plastic screen (image one). Clean the round bubble screen (as shown in image two) with a Q-Tip or something soft to clear the screen of coffee residue. Rinse and repeat until the screen looks clean and unclogged. You should now get back as much liquid as you put in the reservoir.

  • 5 out of 5
    I am going to be frank. I don't like Alessi products. It's just my personality and not really reflective of the designer. I find that Alessi products are too frou-frou and not ergonomic, plain, or efficient enough for me. Then why am I giving the Alessi french press 5 stars? Because it's the best french press I have ever used. Here's why: As far as I know, the plunger in the Alessi french press is the only plunger that plunges down to a mere 5/8" from the bottom of the carafe. All other french presses (whether it be by Bodum or others) do not plunge this far down into the carafe. The advantage of a plunger that plunges to the bottom is that you can compact the coffee grounds under the plunger which pushes out excess water thereby stopping the brewing process. The plungers in other french presses do not do this. The stem on other plungers are not long enough so even when the plunger is pushed all the way down the coffee grounds are never compacted. Hot water continues to over extract the grounds resulting in bitter coffee. So what do other manufacturers suggest to solve this problem? Well, they say that the coffee is supposed to be transferred to another vessel after extraction. Really? How many of you have transferred freshly brewed coffee to another vessel? I never have nor have I seen anyone else do it. This is why I am giving the Alessi 5 stars. It solves the problem of over extracting coffee by simply making a long enough stem on their plunger. The fact that it is a looker without being precious is a plus. If I could nitpick, the flat bottom might not suit the preferences of some people. A hot bottom means that the press must alway be placed on a trivet or something similar to protect delicate woods and surfaces. French presses, like the Bodum, raises the carafe off of table tops. With that said, the advantage of a flat bottom is that I can keep the Alessi on a warming plate. The glass carafe is a bit delicate too but I have only broken one in the 10 years that I've owned the Alessi. I easily found replacement glass on coffeemakers.us.com and I have another as a back up. As is, I would not change the design in any way. I really wish other designers would take note of the Alessi design. Recently, I found a stunningly gorgeous ceramic french press. The advantage of ceramic is that the coffee will stay hotter longer (a big improvement over glass carafes) and I wouldn't need to keep the pot on a warming plate. Again, however, the achilles heel of the ceramic press is that the plunger is not long enough. So 10 years later, I am still going strong with my Alessi. It has become a part of my psyche at this point. Some days I am conscious of its design and function but most days I don't think about it. It just makes a great cup of coffee easily and efficiently. I am always looking for another french press which will displace my Alessi but, for now, I haven't found one. Highly recommended.

  • 5 out of 5
    Easy to use. Looks good on the counter. Expresso comes out perfect!

  • 5 out of 5
    Carafe just popped a whole when water was poured in for coffee making a huge mess by the way.

  • I am very happy to have this product , it’s very comfortable to use and have a perfect size, for herbal tea this is the right product. I’ve been looking for something like that for a long time and finally found one. Definitely recommend the infuser.

  • It’s NOT durable doesn’t take the pods it says it will and it’s cheaply made not durable at all and not worth the hassle and hoops coffeemakers.us.com makes you go through now to return any faulty items

  • 5 out of 5
    I decided that if I have to keep replacing my $200 coffeemakers every year like I've had to do due to shoddy manufacturing, I may as well purchase one under $100, which is why I bought this Kenmore. Thus far, I am really pleased and surprised how the engineers thought of every detail! For example, firstly, with the expensive models I found it a pain filling it up with water because the 12-cup karafe's measuring line was printed on one side only while this Kenmore has lines on both sides for when you're filling it up with water. Second, I used to struggle inserting the brew basket which did not have a way to tell how to insert it while with this Kenmore model, you don't have to guess, it can only fit one way as you can see one of the photos I added. Third, unlike my $200 models, this Kenmore coffeemaker has a water filter in the back side and only has to be changed once every two months per recommendation. And since they are not uniquely made, you can purchase non brand filters. Lastly, I find it amazingly east to drop in the filter and use my old ones without having to buy a new shaped cone style. They drop in so easy, and you don't have to figure out which button to push to turn it on because it is the one on the far right. When you're half asleep in the morning, you don't want to be looking for the on button. This makes it so much user-friendly of a coffeemaker I never thought would be better than higher end models.

  • I love this thing! The coffee turns out amazing every time. It seems to be made out of some sort of silicone material. I love that it’s collapsible, compact and very easy to use. I like to use a filter in mine but it’s not necessary. I just do that for ease of cleanup. I bought my friend one as well, and she has loved how compact it is while she is traveling internationally and she doesn't have to wait to go out of her hotel to get coffee. It’s very good quality and I do not see it breaking down anytime soon.

  • 5 out of 5
    Too many nooks and crannies. I've used toothbrush, bottle brush, Qtips and a knife blade wrapped in paper towel. Any othe suggestions?

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