Customer Reviews With Photos
I had high hopes for this coffee machine and it did not disappoint! Makes a wonderful cup of coffee, easy to use, great quality, detailed and easy to follow instructions. Absolutely worth the price (given that it was much cheaper than some of the competition). All in all, no complaints whatsoever. I look forward to using this machine for as long as I can.
Wish there was a water filter, and a way to see how much water was in the single serve side. There is a water level indicator for the carafe side, which is great! Program feature is very easy to use, you don't need the manual to figure any of it out. Overall though, this coffee machine is perfect and works like a charm. It's a great value for the price. I bought a reusable coffee filter for the carafe side that works great with this machine. Fit just fine 🙂
I came from a kurieg. Got this 9 months ago and been using it every day since. Very happy with this especially if you are a all day coffee drinking dog. (I’m a three cups a day kind of dog) I have not have any problem with this and I used a pretty dark oily bean. Specifically Costco Kirkland house blend by Starbucks. As you can see the two pictures I uploaded is the two most concerned area of this machine. I did clean it weekly the first few months, but the past few months I’ve been really only cleaning these two parts once a month and the build up is not bad at all. The nut grinder picture is before I clean it so very little build up and most brush off pretty easily with the provided brush. The silver metal disc that dispense the grinds into the basket is cleaned already, all you have to do is wipe it down with a wet paper towel right after the brew, the build up is very very minimal as long as you do that. And maybe once a month or so you might want to unscrew that gray circle cap and take out that metal disc completely so you can clean the back side of it too. Oh and the “shoot” the rectangular hole that actually shoot out the coffee, I brush that maybe once a week also with very minimal built up. The single cup brew is significantly weaker than the pot brew. It can be I need to adjust grind size but strength option is to the max. The pot brew, the larger the pot brew the stronger the coffee. Seems like it grinds a lot more coffee when is a higher count in cups. The adjustment of grind size and coffee strength really is relative to the bean. Different bean require different adjustment. Which is sorta fun to figure out the first couple of batch everytime you get a new bag of beans. Cleaning. The minimum everyday use cleaning is emptying and cleaning the brew basket and the carafe. And there’s a metal plate between the machine and the brew basket that needs to be wipe off of coffee grind build up every use. Also the drip tray directly underneath that metal plate. I’d say about a 5 min job max. Weekly cleaning. That metal plate needs to be taken off completely to clean the build up that’s behind the plate**. And the bean hopper need to be taken out to get access to the burr grinder for a quick brushy brushy. This is about another 5 mins job. Weekly. Monthly cleaning. I guess once a month you want to pour vinegar water mixture into the reservoir and run it a couple of times then run clean water couple of time for maintenance. This is about an unsupervised 10 - 15 mins job. **to take that plate off. Put the machine back together. Open the bean hopper and turn the dial to unlock position, then push the open brew basket button, then you should see the metal circular plate do a quarter turn giving you access to the grind chute. That chute need to be brush clean also. Once you can see the chute, there’s a plastic circle in the middle of the plate that act as a screw, you can turn that loose. The metal plate should come off with it. Overall super happy and impress with this machine.
Two months in and water started pouring around the Kcup instead of through it producing only hot water. I took it apart and cleaned it, threaded a paper clip through all of the upper and lower needles, ran it empty twice, shut if off, unplugged it and rebooted it but it remains broken. Before this happened I started to get the 'Need Water' message (see attached pic) with a full reservior about a month after I got it. I had to empty the reservoir, refill it water and reseat it on the machine to make that go away. The Keurig rep told me to only use Keurig brand kcups. That's helpful. I guess I need a coffee maker that can use any kcup or pod. I think Keurig is going to give me a replacement machine under warranty but these things are just not built to last.
This coffee maker is stylish, easy to use, and makes a great cup of coffee. The carafe keeps the coffee warm for hours. However, the company used screws that corrode within the water compartment and after less than a month of use have rust particles inside the compartment as shown in the picture. Can't understand why Cuisinart didn't used noncorrosive fasteners (stainless steel) given the relative high quality of the rest of the unit. Bought this coffee maker based on a good experience with previous Cuisinart model that lasted over ten years. Don't see this model lasting that long given the corrosion problem and can't recommend it unless the fastener corrosion issue is corrected.
I really missed the mark with this one. When I would pour over - unless I was very careful- liquid would pour out the top.. and then I just tapped the carafe on the coffee mug and it broke off. So -yeah. I'm annoyed. EDIT: March 14, 2025 - The seller offered me a full refund after reading original review so that makes me feel a lot better about the whole situation.
I just hope it works. This is exactly how it was packaged. Hesitant to give any stars
Well built. Easy cleaning. The fine mesh inside allow fine coffee ground use without paper filter.
Looks really nice and performs wells but the quality of materials lacks. I’ve had it a little less than 10 days and the bottom has already lost its copper coating and there’s a small hole which effects the vacuum. It still functions well (the dual filters are life changing), I just wouldn’t spend the money to replace it.
The cup burned on my first use😓
This is my first and only cold brewer I have purchased and I am very happy with it. It’s well made and I have not had any problems with the handle cracking or the seal on the lid like other people have mentioned. I’ve been making cold brew for about a month and I’m very happy with it.
It really does make great coffee! I started with the Bunn Velocity but returned it due to weak coffee and the hot plate burning it, decided to bite the bullet and buy the Techni Vorm Moccamaster and I'm so glad I did. I've had it for a month now and couldn't be happier, coffee tastes great, and you don't have to use a lot of grounds to get a great tasting pot. I also love that the hot water isn't stored in a plastic reservoir like a lot of other coffee makers, you pour the water in and as soon as you turn it on it bubbles down into the copper heating coils and then out over the grounds into the pot, this limits the amount of time hot water is sitting in plastic. Love that. The hot plate has two settings which is nice too. I highly recommend this coffee maker.
This is a very compact EXCELLENT coffee maker that pack a punch! I was surprised at how good & strong my cup of coffee tasted - & this was with generic ground coffee. Very easy to use. Comes with a convenient ground coffee filter (which I used) as well as a K-Cup filter. To clean up I found that unplugging, putting the entire thing in the sink, and THEN removing the filter works best. Turn the tap water on to wash the filter & base. Love this Horavie Single Serve Coffee Maker!!
This coffee maker is so close to being perfect. It's easy to use, makes great coffee, and looks nice in my kitchen. Alas, there is a single huge problem that ruins everything. You have to use the supplied pot with this device, as it's critical that the plastic pot cover is exactly tall enough to open the drip valve. This lets you remove the pot, pour some coffee, then replace the pot without making a mess. I had been using the pot that came with my order for about a week when the top of the handle began to feel wobbly. Soon after, I noticed a gap forming when I picked up the pot when it was full. Shortly after that, a small chunk of plastic at the point where the top end of the handle joins the body of the pot spontaneously broke off when I lifted the pot. I figured I might have accidentally mishandled the pot, so I ordered a replacement pot of the correct part number. Sure enough, after about a week the same thing began to happen. Now, a couple of months later, all the plastic on both sides of the upper handle-pot junction have fallen off, and the top of the handle is not connected to the pot at all, as you can see in my photo. I am worried that some time I will lift a full pot by the handle, with just the bottom connector supporting all that weight, and the handle will snap off entirely, and the pot will fall and splatter me and everything in my kitchen with hot coffee. I am currently shopping for a new coffee maker of similar design, but from a different manufacturer. This kind of poor manufacturing is inexcusable in such an expensive and otherwise well-built product.
We owned a Breville Keurig brewer for more than 10 years. Great machine, but it started creaking and rattling and was taking longer to brew, so we decided it was time to replace. We bought the K-Elite in brushed gold, but it leaked after brewing every cup of coffee, so we sent it back. Hoping this defect would not be present in every K-Elite brewer, we decided to try the more popular brushed slate model. Based on the serial numbers of the two brewers, it appears the brushed gold machine was manufactured quite a while back. They likely just don't sell enough of that color to have cycled through the brewers with the leak issues that are detailed in many online reviews. We've been using the new K-Elite for a week now and we are very satisfied so far. The brew time is excellent. It's very quiet (as compared to older brewers). The strength option is a great feature and works well. And the large water resovoir is nice to minimize the number of refills. There are a couple of minor criticisms. We loved the high end look of our old Breville machine. It was solidly built and completely stainless steel. Nearly all of the new brewers are now mostly plastic. Based on that, we have little expectation that the new brewer will last 10 years like its predecessor. Also, the old brewer had settings for both auto on time and auto off time. The new brewer has an auto on setting, but then you can only set to turn off after a specified amount of time up to 120 minutes. Would prefer to be able to set a designated off time. Definitely not a deal breaker, but just a feature we think was more useful. As other single cup brewer owners have pointed out, the key to maintaining these machines is to only use bottled water. We went through a number of early Keurig brewers by using tap water. Regardless of filters, cleaning or descaling, using tap water will shorten the life of a brewer to 1 to 2 years.
